Need a quick response please

[outnumbered]

Outnumbered
Thanks for the update, hope it all works out. You seem to be in good hands dealership wise.

Thanks. I'm pretty optimistic that it will.

[ICPREY]

I would have them replace the oil cooler and lines while they are at it.

[outnumbered]

I would have them replace the oil cooler and lines while they are at it.

Good point.

[mjorgensen]

I would have them replace the oil cooler and lines while they are at it.

That is a requirement any time the engine is replace, the engine will come with these items if they are sending one out complete.

[outnumbered]

Motor has been ordered. 2-4 weeks to deliver, 3 days to install.

[darbgnik]

Wow. That escalated quickly. From a pressure sensor to a new engine. Glad they're taking care of you though.

[outnumbered]

I know. Having to cancel some upcoming plans; hopefully not the Dragon event.

[swexlin]

Motor has been ordered. 2-4 weeks to deliver, 3 days to install.

2-4 is too long, IMO. They should have once overnighted to the dealer, IMO.

[CarolinaViper]

Hopefully closer to two weeks than the four. That way you can still make the ToD

[Voice of Reason]

Let them know your lemon clock it ticking and if they're smart the engine will come quicker.

[outnumbered]

2-4 is too long, IMO. They should have once overnighted to the dealer, IMO.

I'm being told that the motor has to be shipped from the motor factory to the dyno so that it can go through its test run and verify HP. I don't know whether the motor is even built, but I have to assume so. My dealer has already told them that 4 weeks is completely unacceptable.

- - - Updated - - -

Let them know your lemon clock it ticking and if they're smart the engine will come quicker.

Did that.

[AZTVR]

2-4 is too long, IMO. They should have once overnighted to the dealer, IMO.

Definitely, they should pull it from a car on the line. Whoever is waiting on it can wait longer.

[Mamba52]

Sorry too hear your problems outnumbered. Looks like we might be fighting for the same engine. My car is now back at the dealer for the same problem (3x) and is stalling for no reason. They should be giving me a update this week as this might be a buy back car or replacing the engine. Hopefully they can resolve it quickly.

[outnumbered]

Sorry too hear your problems outnumbered. Looks like we might be fighting for the same engine. My car is now back at the dealer for the same problem (3x) and is stalling for no reason. They should be giving me a update this week as this might be a buy back car or replacing the engine. Hopefully they can resolve it quickly.

Best of luck to you. It certainly isn't any fun sitting around wanting to drive your car, but can't. Sounds like they need to be proactive and get a couple of motors prepared.

[outnumbered]

Tomorrow will be 14 days since I dropped the car off. I'm trying to be as patient as I can, and not lose interest in the car that I searched for six months to find. It's hard not to think about the 20 day lemon law in NC. However, I have been given a couple of options (of value) for the inconvenience from SRT. So the possibility of me acting on the lemon law are slim. Besides, I seriously doubt that I would be able to get another Carbon Edition; which for me, would be a deal killer.

It doesn't look like we will found out what actually caused all this. Although, I did receive some information basically saying that within FCA warranty division, there is a listing of early 2014 engines that were exposed to debris during assembly. This would explain why they didn't have the dealer probe any deeper than what they did (not removing the timing cover or the intake). Hopefully I get some good news this week.

[dasvolk]

It took almost 6 weeks for my engine replacement to be completed. My car had a dragging clutch, a bad synchronizer, reverse gear hub, and some electrical problems. Chrysler didn't balk at agreeing to build a replacement vehicle for me (MSRP to MSRP) when I emailed the district warranty manager. I figured a car built this year would be more likely to have the fixes/adjustments that the earlier cars needed taken care of, plus I really like that competition blue color.

[Aspirations57]

Although, I did receive some information basically saying that within FCA warranty division, there is a listing of early 2014 engines that were exposed to debris during assembly.


So Dodge is admitting that they know a known quanity of cars could have engine problems but instead of a recall they will wait and see if the engines expire at some point?,thats total BS....Makes me feel real good to know I might be driving a potential time bomb ,so to speak. People who have these vehicles on this so called list should be alerted at the very least for a dealer inspection at the very least. Good ole QC Dodge..

[ViperJon]

Although, I did receive some information basically saying that within FCA warranty division, there is a listing of early 2014 engines that were exposed to debris during assembly.


So Dodge is admitting that they know a known quanity of cars could have engine problems but instead of a recall they will wait and see if the engines expire at some point?,thats total BS....Makes me feel real good to know I might be driving a potential time bomb ,so to speak. People who have these vehicles on this so called list should be alerted at the very least for a dealer inspection at the very least. Good ole QC Dodge..

This is exactly what I was asking previously. A dealer like Woodhouse or Tomball MUST be aware of this and yet no one says anything.
They have never commented in any of the threads discussing this issue yet they are replacing engines and they know why.

[outnumbered]

It took almost 6 weeks for my engine replacement to be completed. My car had a dragging clutch, a bad synchronizer, reverse gear hub, and some electrical problems. Chrysler didn't balk at agreeing to build a replacement vehicle for me (MSRP to MSRP) when I emailed the district warranty manager. I figured a car built this year would be more likely to have the fixes/adjustments that the earlier cars needed taken care of, plus I really like that competition blue color.

6 weeks would not be a good scenario for me.

[Nine Ball]

There has been at least six or more on just the TA's and that's only ones willing to post HERE. That's out of 159 cars. That seems like an unusually high failure rate on one model doesn't it?

Your logic here is numerically flawed. The TA has no special difference in engines. The engine is exactly the same as all the other Gen 5 Vipers built. Your statement would be the equivalent of me stating that the ratio of blown engines in a 1-of-2 color scheme car would mean that all cars that color should be counted separately. That has zero value here.

We can't even pin the possibility on the fact that TA owners track their cars more. The engines that have failed didn't do so on the track, most of them never even went on a track.

The facts are based on data. Even if 20 engines failed by now, that is still only 1% of production. Hardly "sky is falling", again.

[ViperJon]

It doesn't look like we will found out what actually caused all this. Although, I did receive some information basically saying that within FCA warranty division, there is a listing of early 2014 engines that were exposed to debris during assembly. This would explain why they didn't have the dealer probe any deeper than what they did (not removing the timing cover or the intake).

And slowly and obviously begrudgingly the truth will seep out about this issue.
Lets see what the statistics and percentages say then. And hope you're not on the "listing".

[G37Sam]

Can't say I didn't hear of that as well!

Best of luck Ron.

[outnumbered]

And slowly and obviously begrudgingly the truth will seep out about this issue.
Lets see what the statistics and percentages say then. And hope you're not on the "listing".

Actually, I do hope I'm on the list. If so, I at least know the causal factor, or at least the assumed causal factor.

[outnumbered]

What might be helpful is if we could somehow look at the motors with issues, and group them together. Maybe look to see if the range occurred over a specific week or month. Then those with close enough motor build dates could somewhat question as to whether they should be concerned. I don't know if we could do it with VIN #'s, as certain colors/editions would have the same last 4 numbers. Are there any other identifiers that would allow us to compare?

[ViperJon]

Your logic here is numerically flawed. The TA has no special difference in engines. The engine is exactly the same as all the other Gen 5 Vipers built. Your statement would be the equivalent of me stating that the ratio of blown engines in a 1-of-2 color scheme car would mean that all cars that color should be counted separately. That has zero value here..

Not necessarily.
They (TA's) could have been built at the same time, one after the other on the line on a certain day(s) by a certain shift or other pertinent characteristic.
That would make it hugely relevant.