I brought in my TA to moss bro. dealer 2 wks ago for front driver's side leaking shock...
today, I call and they tell me it's on 'national back order'... they must not have made enough of them ....
anyone had their shocks replaced already?
not driving it due to fully depleted oil on that side....
'TA #66,
so.calif
Results 1 to 11 of 11
Thread: TA shocks on back order....
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02-13-2015 #1Enthusiast
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- Jul 2014
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- so. calif
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- 40
TA shocks on back order....
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02-13-2015 #2Enthusiast
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- Oct 2013
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- 1,900
prolly reconstructing them, some others have complained
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02-13-2015 #3Enthusiast
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- Oct 2013
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- 2,315
Looking into it ;-)
Originally Posted by jjrho
I brought in my TA to moss bro. dealer 2 wks ago for front driver's side leaking shock...
today, I call and they tell me it's on 'national back order'... they must not have made enough of them ....
anyone had their shocks replaced already?
not driving it due to fully depleted oil on that side....
'TA #66,
so.calif
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02-13-2015 #4Enthusiast
- Join Date
- Oct 2013
- Posts
- 2,315
jjroh, please email me your VIN mjorgensen@woodhouse.com
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02-13-2015 #5Enthusiast
- Join Date
- Oct 2013
- Location
- Up The River..[Columbia River Gorge near Portland OR]
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- 3,726
This is a case where you should call the 800 customer service line.
Car will be down (VOR) and MAYBE C/S and/or a GOOD dealer has the clout to get a part broken loose from CAAP. It has happened. Dodge does not want the Back-Order to put you in a "Citrus Condition"...Last edited by JonB ~ PartsRack; 02-13-2015 at 02:02 PM.
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02-14-2015 #6Enthusiast
- Join Date
- Jul 2014
- Location
- so. calif
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- 40
Oh ok... tnx mark n jon...
Mark..I'm away this weekend so will get the Vin to u Monday. ..
Jon...will try that route too...
Jim
#66 TA
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02-27-2015 #7Enthusiast
- Join Date
- Oct 2013
- Location
- Tysons Corner, VA
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- 4,676
I saw your post on the VCA forum - still nothing - I'd contact a lemon law attorney and get a fire under their asses to do something. Your first post about this was 1/15, so you've been out of commission for more than a 30 days at this point.
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02-27-2015 #8Enthusiast
- Join Date
- Jul 2014
- Location
- so. calif
- Posts
- 40
yeah.... it's amazing that they didn't prepare extra parts for the TA.... looks like i'm not the only one waiting on shock...
is there a specific 800 cs # for the srt/vipers ? i'd like to start calling now, as it's getting pre long of a wait with no answer/call from them with even some type of headsup/courtesy call as to when I can expect something...
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02-27-2015 #9Enthusiast
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- Oct 2013
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- 1,900
Just drive the dam car till they call you, its not a big deal
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02-27-2015 #10Enthusiast
- Join Date
- Dec 2014
- Location
- US
- Posts
- 365
855-778-8326. Ask for SRT. Have your vin ready.
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02-27-2015 #11Enthusiast
- Join Date
- Jul 2014
- Location
- so. calif
- Posts
- 40
lol... yeah... I need to...just too many other cars to drive/circulate the oil... this weekend is rainy in so.calif. so time to take it out and practice oversteering some corners...at least try to w/o going off the road...
thanks for the #...will try calling 'em see what they can do...
jR
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