So I was preparing to do some preventative maintenance, differential and transmission fluid change, that required me to remove the belly pan. When I removed it, I saw a line of grease that was slung on the belly pan.
Then I went to investigate the half shafts and found grease slung from the passenger side CV joint. The biggest surprise was all the bolts holding the CV to the differential flange were loose.
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I wondered how could this have happened only on one side and not the other. So I looked back at the paper work from when the differential was replaced under warranty. The dealer only replaced the half shaft bolts on one side (ordered 6 instead of 12). These bolts, per the service procedure are single use bolts and must be replaced by new ones. Case in point, here is a picture of the good side.
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I already contacted the warranty department but they said they couldn't do anything really. So before I reach out to the dealer wanted to get some suggestions on how to handle this.
Ultimately, I would like the new half shaft I need, because of this service error, to be covered.
Additional details:
Differential was replaced at 12,685 miles. I just found this issue at 23,236 miles (super lucky I found this now and not after the bolts fully backed out).
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