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  1. #376
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    Quote Originally Posted by Lawineer View Post
    I am very optimistic about the guy who took your money for parts he didn’t install taking apart the motor and telling you it was his fault and paying for a new engine built.

    Jfc, I’m sorry you’re going through. I’m just sending my shit to Nth when/if it blows and paying their fee. What a mess.

    The phantom parts were from the installer.

  2. #377
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    The amount of finger pointing that’s about to happen is going to rival the Spider-Man meme. No one is going to own up to this despite the appearance of it being caused by the old oil cooler and lines.

  3. #378
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    Quote Originally Posted by Voice of Reason View Post
    The amount of finger pointing that’s about to happen is going to rival the Spider-Man meme. No one is going to own up to this despite the appearance of it being caused by the old oil cooler and lines.
    It has already begun. The engine has been sitting on a pallet, neither one called to set up a pickup until I called both of them.

  4. #379
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    Quote Originally Posted by Lawineer View Post
    Oh Geeze
    So there are three shops at play potentially?
    Only 2, prefix only did the the tune on the ECU. Which both Kevin and the installer said was completely fine

  5. #380
    Quote Originally Posted by Mikey View Post
    It has already begun. The engine has been sitting on a pallet, neither one called to set up a pickup until I called both of them.
    Just wait until they try to blame the damage on shipping :/

    On a 408W I had built (that was supposedly dynoed before shipping) one cylinder was stone cold dead on first start. Contacted my builder and he was like 'probably just some carbon buildup from the dyno, rev it up to like 6,500 to clean it out'

    I didn't trust that so I pulled off the valve cover and found a rocker arm was 90* off the stud. Then when I asked him WTF he told me 'atmospheric changes during shipping likely caused metal expansion/contraction and popped the rocker arm off'

    Yea..............

  6. #381
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    I'm honestly EXTREMELY overwhelmed with this entire thing. If anyone can help me with this damn situation it would be GREATLY appreciated

  7. #382
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    Quote Originally Posted by efnfast View Post
    Just wait until they try to blame the damage on shipping :/

    On a 408W I had built (that was supposedly dynoed before shipping) one cylinder was stone cold dead on first start. Contacted my builder and he was like 'probably just some carbon buildup from the dyno, rev it up to like 6,500 to clean it out'

    I didn't trust that so I pulled off the valve cover and found a rocker arm was 90* off the stud. Then when I asked him WTF he told me 'atmospheric changes during shipping likely caused metal expansion/contraction and popped the rocker arm off'

    Yea..............
    89ab3d91-a885-4fe4-a89e-d9e75bab816e_text.gif

  8. #383
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    Quote Originally Posted by Mikey View Post
    I'm honestly EXTREMELY overwhelmed with this entire thing. If anyone can help me with this damn situation it would be GREATLY appreciated
    With what aspect of it?

  9. #384
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    Quote Originally Posted by 13COBRA View Post
    With what aspect of it?
    I guess with how to proceed if and when the finger pointing begins. I haven't brought up the used cooler and lines yet to the installer

  10. #385
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    (drafts engagement agreement)


    In all seriousness, I am willing to bet the assembler blames the builder and the builder blames the assembler.

  11. #386
    Quote Originally Posted by Mikey View Post
    I'm honestly EXTREMELY overwhelmed with this entire thing. If anyone can help me with this damn situation it would be GREATLY appreciated
    One step at the time. Get the engine to Kevin. Let him assess the damage, then go from there.
    Note: I live close to Reno.

  12. #387
    First thing I would do is research what kinds of E&O insurance each of them have. Check their licensing status where they do business.

    I've got to imagine they both must maintain enough insurance to make this problem go away. If it were me, I'd get the insurance companies of both of them doing the investigation and let them do the finger pointing. You shouldn't have to go through this - it just adds insult to injury.

  13. #388
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    Quote Originally Posted by Martin View Post
    First thing I would do is research what kinds of E&O insurance each of them have. Check their licensing status where they do business.

    I've got to imagine they both must maintain enough insurance to make this problem go away. If it were me, I'd get the insurance companies of both of them doing the investigation and let them do the finger pointing. You shouldn't have to go through this - it just adds insult to injury.
    I seriously doubt E&O covers this and I also doubt licensing is needed (or would matter).

    General insurance claims could cover something like this, but shops are probably just better off fixing it than making a claim.

  14. #389
    Quote Originally Posted by Lawineer View Post
    I seriously doubt E&O covers this and I also doubt licensing is needed (or would matter).

    General insurance claims could cover something like this, but shops are probably just better off fixing it than making a claim.
    I'm pretty sure that, in CA at least, shops need to have a business license in good standing, and liability insurance is required. I've had a few instances where some expensive stuff got broken because the shop's error, and their insurance paid the claim. Not sure what the rules are in other states, though. In this situation, it might make the finger pointing less rampant if both shops have liability insurance to cover E&O.

    https://jjinsurance.com/auto-repair-shop-insurance/
    Last edited by Martin; 03-01-2023 at 04:48 PM.

  15. #390
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    Quote Originally Posted by Martin View Post
    I'm pretty sure that, in CA at least, shops need to have a business license in good standing, and liability insurance is required. I've had a few instances where some expensive stuff got broken because the shop's error, and their insurance paid the claim. Not sure what the rules are in other states, though. In this situation, it might make the finger pointing less rampant if both shops have liability insurance to cover E&O.

    https://jjinsurance.com/auto-repair-shop-insurance/
    That doesn't say it's required by law unless I'm missing something.

  16. #391
    Quote Originally Posted by Lawineer View Post
    That doesn't say it's required by law unless I'm missing something.
    It may be different in different states - but in CA, any shop that does work must be licensed and bonded in order to get and maintain a business license. It's probably not "illegal" for them to not carry the insurance, but the moment the Bureau of Automotive Repair gets a complaint that someone broke someone's car due to an error, and they don't have the required insurance, they lose their business license. I believe in Nevada, it's the same thing - although the bonding requirement is different ($5000 for mechanical, $10,000 for body shops).

    This is the sentence that I zeroed in on: "No matter what specialty, every auto repair shop needs general liability insurance, errors and omissions, and commercial property insurance."

    It certainly doesn't hurt for Mikey to look into it and ask some tough questions from the service providers. I'd ask for the declarations pages of the policies that they must maintain in order to keep their business licenses in good standing.

  17. #392
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    Quote Originally Posted by Martin View Post
    It may be different in different states - but in CA, any shop that does work must be licensed and bonded in order to get and maintain a business license. It's probably not "illegal" for them to not carry the insurance, but the moment the Bureau of Automotive Repair gets a complaint that someone broke someone's car due to an error, and they don't have the required insurance, they lose their business license. I believe in Nevada, it's the same thing - although the bonding requirement is different ($5000 for mechanical, $10,000 for body shops).

    This is the sentence that I zeroed in on: "No matter what specialty, every auto repair shop needs general liability insurance, errors and omissions, and commercial property insurance."

    It certainly doesn't hurt for Mikey to look into it and ask some tough questions from the service providers. I'd ask for the declarations pages of the policies that they must maintain in order to keep their business licenses in good standing.
    It's a website for insurance brokers. I think they mean need like "it's a really good idea" and not "legally mandated."

    Also, being bonded is very different than insured. Either way, I doubt they'll make an insurance claim. It's not like someone was killed. It's a $20k engine that probably costs them half as much in hard costs.

  18. #393
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    Not to hi-jack, but BIG-O tires in Yuma paid my repair bill when a rear tire on my F-350 broke lose, sheared all 8 lugs and sent a 35" wheel and tire down I-8 at 70 MPH. Corporate denied the claim since 5000 miles had been driven, but local BIG-O store felt obligated since they were the last to work on tires/truck and paid the repair bill from FORD in Phoenix. I guess it "just depends" on the ethics and integrity of the shop.

  19. #394
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    A consumer protection attorney got ahold of me (they're not as plentiful as you'd think). Told him the situation and he's interested in taking it once I have more details.

    I contacted the shop for a full refund and denied the offered credit. He hasn't responded yet. If I have to come out of pocket on the the rebuild, I'm sending the entire car to Calvo

  20. #395
    If there is anything I learned from this thread it's that I was gonna send just my engine to prefix but now I'm gonna ship the entire car and have them do everything. This thread just hurts to read. I hope you get everything taken care of, I'm rooting for you.

  21. #396
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    Quote Originally Posted by boost everything View Post
    If there is anything I learned from this thread it's that I was gonna send just my engine to prefix but now I'm gonna ship the entire car and have them do everything. This thread just hurts to read. I hope you get everything taken care of, I'm rooting for you.
    I'd highly recommend that. For reference, Calvo "only" charges 8k for a rebuild (pull, install, etc). If they had gotten back to me before I pulled the motor the first time, I would have went that route

    This is the 2nd shop I'm working with after having issues with the recommended one for the North Texas members. Finding reputable help is truly hard to find

  22. #397
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    Can you tune a decently aggressive heads cam Viper with the Prefix Viper Gen 5 Race Control Module?

  23. #398
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    Quote Originally Posted by Sniper View Post
    Can you tune a decently aggressive heads cam Viper with the Prefix Viper Gen 5 Race Control Module?
    I think the race control module is just preloaded, if you call Torrie at Unleashed, he can tune the stock ecu.

  24. #399
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    I was asking as I heard this ECU is more tunable than HPTuners…

  25. #400
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    Quote Originally Posted by Sniper View Post
    I was asking as I heard this ECU is more tunable than HPTuners…
    Call Scott at Prefix and ask, I don't have any experience with the performance module


 
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