WTF is going on with Viper Parts

[13COBRA]

ha. yeah. no need to put the right part for the right engine. Bean counters trump engineers! haha

Haha it was shipping and distribution. Those parts should've came to the Ranger plant.

[StrokerAce]

The downside is that, they'll still sell every Wagoneer they can produce. It doesn't matter if they piss off 10k people.

Probably. They are sitting on lots in central, FL, not really moving that fast. Tahoe's move as do the Expedition.

[13COBRA]

Probably. They are sitting on lots in central, FL, not really moving that fast. Tahoe's move as do the Expedition.

We just got out new Expedition in last week. It's awesome. My wife loves it.

[Martin]

We just got out new Expedition in last week. It's awesome. My wife loves it.

I just got a new Rubicon 392 the other week, and we love it. That said, with the loyalty I've shown to Stellantis over the years, I'm worried that they'll end of life the Wrangler and switch to some other all-electric disaster. The good news is that there are so many Wranglers out there, and the Rubicon 392 doesn't have too many unique parts, that it's probably good to go for a long time. My '17 ACR-E, though, worries me every time I look at it. I love the car, but if something goes wrong, I'm pretty sure I'm SOL on it - even with about three years left on the Max Care warranty.

[13COBRA]

I just got a new Rubicon 392 the other week, and we love it. That said, with the loyalty I've shown to Stellantis over the years, I'm worried that they'll end of life the Wrangler and switch to some other all-electric disaster. The good news is that there are so many Wranglers out there, and the Rubicon 392 doesn't have too many unique parts, that it's probably good to go for a long time. My '17 ACR-E, though, worries me every time I look at it. I love the car, but if something goes wrong, I'm pretty sure I'm SOL on it - even with about three years left on the Max Care warranty.

What kind of parts are you worried about getting for the Viper? 50% of it is made up of other Chrysler parts, 40% are reproduced/improved upon in the aftermarket world, and maybe 5-10% are Viper specific with no aftermarket support (yet).

[ViperGeorge]

What kind of parts are you worried about getting for the Viper? 50% of it is made up of other Chrysler parts, 40% are reproduced/improved upon in the aftermarket world, and maybe 5-10% are Viper specific with no aftermarket support (yet).

Not speaking for Martin, but if you read this entire thread you'll see that there are many Viper parts that are no longer available. Window Regulators are probably the biggest issue. And window regulators are pieces of crap even when new. Body panels of almost any type are another. Side sills for ACRs discontinued. Hoods discontinued. Damage your hood and you are likely looking a totaling your car if it is bad enough to warrant a new hood. Ball joints, control arm bushings, control arms, and more are Viper specific parts with no cross reference that I can find. Window glass is hard to find. Windshields, while available, typically have been coming through damaged. According to one local source 3 out of 4 windshields are damaged from the factory. Other items like window switches are stupid expensive. One poster on here is looking for a passenger window switch. The only one I've found is on eBay for $555! Headlights, while still available, are hard to get. The list goes on.

[Mikey]

Not speaking for Martin, but if you read this entire thread you'll see that there are many Viper parts that are no longer available. Window Regulators are probably the biggest issue. And window regulators are pieces of crap even when new. Body panels of almost any type are another. Side sills for ACRs discontinued. Hoods discontinued. Damage your hood and you are likely looking a totaling your car if it is bad enough to warrant a new hood. Ball joints, control arm bushings, control arms, and more are Viper specific parts with no cross reference that I can find. Window glass is hard to find. Windshields, while available, typically have been coming through damaged. According to one local source 3 out of 4 windshields are damaged from the factory. Other items like window switches are stupid expensive. One poster on here is looking for a passenger window switch. The only one I've found is on eBay for $555! Headlights, while still available, are hard to get. The list goes on.

Makes me scared to drive the car now

[Martin]

Makes me scared to drive the car now

That's a real thing. I had to re-do my driveway so that the front splitter didn't scrape every time I went in or out of the driveway. There have been times where I've turned into a gas station or restaurant driveway and heard some really nasty noises. No damage yet (thankfully) but there are parts that are vulnerable and only available through aftermarket now. Side sills, like George mentioned, are impossible. They're also made out of really soft aluminum, and one hit by a runaway shopping cart and it's a big headache.

Shocks are another one - and the shock adjustment tools. I've got mine stored away and I plan on having a metal shop create replacement shock adjustment tools because the little tooth on it isn't too sturdy. I've seen a few that broke off, and finding a replacement wrench is absolutely impossible.

I'd love to see a comprehensive list of the 90% of parts that are available via other part numbers or through the aftermarket. I'd pay good money for a comprehensive cross reference like that. It would take a lot of hours out of trying to search nationwide for something that's available on a dealer part rack as a Durango part, or whatever.

[PkB2014]

I still drive mine and Autocross it a couple times a month. IF IT DIES! IT DIES!

giphy-downsized.gif

[Martin]

I guess I'm over paranoid because I massacred my '09 ACR. I loved that car - it was perfect for me. But, it's gone and losing it dialed up my paranoia about losing this one. This ACR-E has a story to it, so busting it up would really be a shame.

[13COBRA]

I guess I'm over paranoid because I massacred my '09 ACR. I loved that car - it was perfect for me. But, it's gone and losing it dialed up my paranoia about losing this one. This ACR-E has a story to it, so busting it up would really be a shame.

What's the story on your Gen IV?

[Martin]

What's the story on your Gen IV?

Well, the story is someone else owns it now - I think someplace on the East Coast. I drove that one hard, and unfortunately where I live there are plenty of perils. In my Jeep, I can hit a deer and my biggest worry is whether it's still going to taste OK when I get it home for BBQ In the Viper, deer = total loss for deer + Viper.

[finalleaf]

speaking of which... my passenger window finally stopped working. It got stuck half way and can only slowly go up if I have something pull it up at the same time I pull the window up button.

been sourcing a window regulator from dealer since june, 3 dates have come and passed and dealer doesnt know when

[ViperGeorge]

speaking of which... my passenger window finally stopped working. It got stuck half way and can only slowly go up if I have something pull it up at the same time I pull the window up button.

been sourcing a window regulator from dealer since june, 3 dates have come and passed and dealer doesnt know when

Are they sure it is the regulator and not the plastic bushing that goes through the glass? If it is the regulator, good luck. They have been unavailable for most of the year. You can try to get it rebuilt by the company in AZ that is mentioned in this thread. If it the bushing order the replacement part from Doug Shelby Engineering. The OEM bushing only comes as part of the window glass from Dodge which, of course, is also not available.

[finalleaf]

Are they sure it is the regulator and not the plastic bushing that goes through the glass? If it is the regulator, good luck. They have been unavailable for most of the year. You can try to get it rebuilt by the company in AZ that is mentioned in this thread. If it the bushing order the replacement part from Doug Shelby Engineering. The OEM bushing only comes as part of the window glass from Dodge which, of course, is also not available.

yeah my car actually has the boss kit installed

anyone know if there is a workaround getting the window at least up and down for when i go drive it? (since needs window down on track)

[Viperenvy]

I think this qualifies for the thread, correct?

https://www.ebay.com/itm/16564866395...&segname=11021


Gen II Headlights.jpg

[BSLSK]

yeah my car actually has the boss kit installed

anyone know if there is a workaround getting the window at least up and down for when i go drive it? (since needs window down on track)

Get some string and some super strong tape attached to the window. Your window regulator needs replacing/repair. The plastic sleeve is not holding in the cable and so the motor is just pushing the cable out of the sleeve rather than moving your window.

[finalleaf]

Get some string and some super strong tape attached to the window. Your window regulator needs replacing/repair. The plastic sleeve is not holding in the cable and so the motor is just pushing the cable out of the sleeve rather than moving your window.

thanks, so i just pull it up / push it down while operating the window?

[BSLSK]

thanks, so i just pull it up / push it down while operating the window?

Yeah, but that's only if you're in a pinch. You're going to destroy the motor eventually and the regulator sleeve cracking/splitting is a much easier problem to fix now (powerwindowrepair.com or viper store reinforcement kit) than replacing the regulator (parts unavailable unknown ETA).

[ViperGeorge]

I think this qualifies for the thread, correct?

https://www.ebay.com/itm/16564866395...&segname=11021


Gen II Headlights.jpg

Yikes!!!! Over $8,000 for a set of used headlights. Crazy!

[SRT_BluByU]

doesnt mean anyone is buying at that price.. asking.

[Martin]

It's sad when the "melt value" is much higher than the value of the whole car. Just think of the value of the individual parts that are no longer available.

[finalleaf]

Yeah, but that's only if you're in a pinch. You're going to destroy the motor eventually and the regulator sleeve cracking/splitting is a much easier problem to fix now (powerwindowrepair.com or viper store reinforcement kit) than replacing the regulator (parts unavailable unknown ETA).

yeah mine is in a horrible shape, powerwindowrepair might be the best option as i dont think the viper store kit will fix it. mine been on order for 3 months now and I saw that theres 84 standing orders nationwide (was like 20 when I first ordered), are they even producing these at all

[VENOM-TA]

yeah mine is in a horrible shape, powerwindowrepair might be the best option as i dont think the viper store kit will fix it. mine been on order for 3 months now and I saw that theres 84 standing orders nationwide (was like 20 when I first ordered), are they even producing these at all

No use in replacing them with new ones, they will only do it again, it’s not if but when..
they never updated the part even though dealerships were replacing under warranty left and right.. your best bet is to pull yours and send to power window repairs.com and have them rebuilt with a lifetime warranty..

[BSLSK]

yeah mine is in a horrible shape, powerwindowrepair might be the best option as i dont think the viper store kit will fix it. mine been on order for 3 months now and I saw that theres 84 standing orders nationwide (was like 20 when I first ordered), are they even producing these at all

Who knows if they're being produced. I'd say it's doubtful. Parts support was bad when it was FCA and it seems to have only gotten worse once merged as Stellantis. I'm just grateful there are options out there right now for your specific issue.

They updated the part number a few years back which is why people thought they updated the design, but nothing was changed except the number.