Two weeks ago, I shut my driver's-side door on my 2015 GT and heard an unpleasant sound. When I tried rolling up the window afterwards, it was stuck. Since I have the extended Dodge "Factory" warranty, I took it in, but two days later I was told it's not covered because the "warranty" excludes glass and that I had to pay $230 for the "diagnosis."

Meanwhile, this is a known problem because both passenger and driver's-side windows on Gen Vs are attached to their regulators with two crappy plastic bosses that are prone to breaking. The dealer wanted over a thousand dollars and that entailed replacing my window needlessly. Plus, it wasn't even sure how long it would take to get the window from the factor because apparently all Viper parts are on backorder right now.

Notably, I spoke with the technician and he told me that ever since Fiat acquired Dodge, he's been seeing crappier and crappier component parts being used. This I can confirm myself. I also have a 2005 SRT10 and that car is solid. The Gen V is pretty, but they've nickel-and-dimed on the stupidest things (the plastic shifter cap for example).

Either way, Douglas Shelby Engineering sells a kit that replaces the cheap plastic factory bosses with metal ones. The two door kit is only $150 ( https://www.dougshelbyengineering.co...indow-boss-kit ). So I ordered it for both sides and because I didn't want to do this myself, I figured it won't be hard to find some window repair business to come out and fix it. After all, I'm in Los Angeles, so there's it's got to be easy right? Wrong.

I called Safelite, but they said they don't want to mess with a Viper and so did a couple of other places. I then found a place called Santa Monica Express Auto Glass and called them yesterday. They sent a guy out to me today who replaced the bosses on both doors in about an hour and charged $250 for everything. He said they go out all over SoCal, even San Bernardino, so if anyone here is within that range, look them up ( https://www.santamonicaexpressautoglass.com ). The Windows are fine now and feel more stable than before, -- no more rattle as they roll up and down like they used to with the cheap, plastic factory bosses.

If you haven't made this fix, I HIGHLY recommend it because it's a headache when that window gets stuck. I'm likely going to be dealing with the warranty separately because this should've been covered. So just an FYI for anyone who's either having this problem now or will have it in the future.