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  1. #1

    Defroster shattering rear glass on early 2013's?

    I had read this happened to some early 2013 cars. A buddy of mine just purchased and low # Launch Edition and had his shatter this week on the 1st day. I purchased a high # launch edition, so wondering does anyone know what was determined to be the problem and when/what # the issue was fixed?

  2. #2
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    Yes, there was a thread on this site somewhere where a member WAS contacted by SRT and the issue was explained to them. They have a revised part and are aware of the issue. IS covered under warranty

  3. #3
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    Carbon fiber conducts through glass and pop. They will fix, raise some hell to get them to expedite the part.

  4. #4

  5. #5
    Thanks, yes I saw that post. I am more concerned on if my car has the problem or not. How could you tell (other than turning on defroster and having break) if car has the problem?

  6. #6
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    turn on the defroster

  7. #7
    Its very hard for me to understand why SRT does not contact those that have taken a delivery of a car that may be affected by this. They know when they made changes to the design so they also know exactly what cars could have some possible issues.

    Do a recall or at least notify the owners of what they may expect and if they have a problem how to proceed. This is pretty serious. Imagine being on a road trip when your rear glass shatters. Then what...duct tape and garbage bags ??

    SRT wanted to enter a new market...well, they better step up their game all the way around.
    Last edited by commandomatt; 04-04-2014 at 11:54 AM.

  8. #8
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    Only a handful of cars have experienced it. It only occurs the first time you turn on defrost - so you don't need to worry about it randomly happening. Either the CF conducts to the glass or it doesn't

  9. #9
    I turned mine on immediately to check, and everyone everywhere should do so, even if they won't need to use it later, so at least it will not arise as an issue for some future buyer after the warranty has expired.

  10. #10
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    Place large sheet in back of car before turning on.......Just in case

  11. #11
    Rear glass shatters, horn sounds in middle of night, doors pop open while traveling. Can't imagine why folks don't want to drop six figures on one?

  12. #12
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    Minor issues impacting a few people.

    You all act as if SRT has to replace all the engines in every Viper built.

    I'd be more concerned if they weren't rectifying the issues people had, but they are.
    Last edited by ViperSmith; 04-04-2014 at 08:05 PM.

  13. #13
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    Quote Originally Posted by Policy Limits View Post
    Rear glass shatters, horn sounds in middle of night, doors pop open while traveling. Can't imagine why folks don't want to drop six figures on one?
    My door popped open once and hasn't happened since. Mine is 14 TA. Best quality American car I've owned.

  14. #14
    Quote Originally Posted by Policy Limits View Post
    Rear glass shatters, horn sounds in middle of night, doors pop open while traveling. Can't imagine why folks don't want to drop six figures on one?

    Good points, lol. Teething pains.......

    At the All Access deal where we test drove the Gen 5's, I was shocked (impressed actually) at how light the rear hatch was. In fact, with the hatch open I grabbed each side and was able to move each corner up and down and wiggle it effortlessly. Now I don't want to alarm any Gen 5 owners that "tested" their rear defroster with no problems, but as flexible as that hatch is, I'd be a little concerned about future issues with the carbon fiber possible getting shorted out as things move around and wear with time.

    The right thing for Chrysler to do is send a letter out to each Gen 5 owner of the affected VIN's and have them come in for the update. Why take a chance on future issues and not gain some good PR from existing owners now??

    Cheers,
    George

  15. #15
    This is what I am looking for. I actually am shocked some of you say just turn it on and see if it shatters. Are your expectations really that low? Have you thought about it? Seriously, how difficult is it for the manufacturer to identify the specific early vin cars that are impacted and let those people know and let the rest know not an issue. Seems a much better option than going in the garage, hitting a switch and just praying that it does not shatter.

    Quote Originally Posted by TrackAire View Post
    Good points, lol. Teething pains.......

    At the All Access deal where we test drove the Gen 5's, I was shocked (impressed actually) at how light the rear hatch was. In fact, with the hatch open I grabbed each side and was able to move each corner up and down and wiggle it effortlessly. Now I don't want to alarm any Gen 5 owners that "tested" their rear defroster with no problems, but as flexible as that hatch is, I'd be a little concerned about future issues with the carbon fiber possible getting shorted out as things move around and wear with time.

    The right thing for Chrysler to do is send a letter out to each Gen 5 owner of the affected VIN's and have them come in for the update. Why take a chance on future issues and not gain some good PR from existing owners now??

    Cheers,
    George

  16. #16
    Solution- Dont buy American; sad but true.

    PS I think my Gen V is pretty cool

  17. #17
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    Quote Originally Posted by Policy Limits View Post
    Solution- Dont buy American; sad but true.

    PS I think my Gen V is pretty cool
    The Ferrari 458 guys that had their cars burn to the ground would likely rather just have the occasional window shatter. No brands are perfect. My brand new 2010 BMW X3 lasted 3 days before the engine blew.

  18. #18
    Just bustin' balls as usual. I need to pull my Maserati in every night like a cell phone for fear of having a flat battery after driving it the day before. R8 or 991 with German engineering probably give the least headaches.

    - - - Updated - - -

    **plug my

  19. #19
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    Quote Originally Posted by Policy Limits View Post
    Rear glass shatters, horn sounds in middle of night, doors pop open while traveling. Can't imagine why folks don't want to drop six figures on one?
    Maybe your door is popping open as an invitation for you to drive it more.

  20. #20
    Quote Originally Posted by mnc2886 View Post
    Maybe your door is popping open as an invitation for you to drive it more.
    That's pretty damn funny!!

  21. #21
    Quote Originally Posted by TrackAire View Post
    That's pretty damn funny!!
    Hee hee. Again, just bustin'. My doors have never popped open (knock on wood).

    Was slithering around in the snake today. Nothing else like it on the road. Love that.


 

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