Door handle acting funny

[Queensviper89]

How’s it going everyone, I was hoping one of you fine gents could point me in the right direction. So I have a 14 gts with 22k miles that I’ve owned for about 2 years now. It’s an awesome car and I love it. Unfortunately I noticed last week I had some trouble opening the driver side door. When I pull the handle down from the outside of the car doesn’t always open. It’s a rare occurrence but it’s been happening more. But if it doesn’t work it won’t open for a few try’s when I unlock it with my fob from the outside of the car. Then intermittently it starts to work again. I can open it no problem from the inside.

I live in queens ny and I go to chuck tator to get my viper serviced. He’s a great guy, he advised that he can’t fix it due to mopar “software” and said i possibly need a recall for the door handles to get done. He told me to see a dealer but I can’t find a viper tech anywhere. He told me to call the dealership in Carmel New York but the service is horrible. I keep getting bounced around and get put on hold.

Any help in the right direction would be greatly appreciated.