I'm having an odd (I think) issue since picking up my GenV. When pushing the pedal adjustment, the pedals don't move.

In one direction (I think the up direction - button side toward rear of car) I can hear the motors make an attempt to rotate the screw (and can see all 3 very slightly torque) but it immediately gives up (similar feel to what commonly happens when your window is all the way up and you try to push it up further). I don't think they're all the way forward as it looks like there is a fair amount of travel left on the accelerator screw (maybe 1 inch left), but hard to know if there is an artificial limit in place.

In the other direction (I think down - button side toward front), nothing happens - no noise, can't see the motors making an attempt to move.

Any suggestions? The pedals in their current location aren't bad, but I'd like to be able to experiment with different driving positions as I'm looking out the top 5% of the windshield. Also, it'd just be nice if they worked...

2014 SRT