A few weeks ago I wrote about my problem with FCA about the 10Y/100K extended warranty for my 2013 LE GTS. The vehicle was subject to both the R28-R29 recall and passed both, but was not listed in the dealers computer system as qualifying for the extended warranty. I never received any correspondence about warranty upgrades. Some of you were kind enough to send me copies of the letter you received indicating that you had gotten this extension while other sent me the last 7 of their VIN. to use for further research. After some long discussions with FCA, the computer system, with the acronym V.I.P., (Vehicle Information Plus ) now lists my Viper as indeed having this extended warranty. As some of you have indicated that you also have passes both recalls but have no indication of this extension, I would suggest you call FCA and have them use this computer system to further verify your status. Don't give up. I spent a lot of time on the phone and it worked for me.
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