Recent Connect update removes themes

[speedtactics]

Call uconnect and complain maybe enough people will make them release a fix.

I had the same thing on mine, It had the stock carbon fiber looking background before the update and then after the update I thought "oh boy I wonder if I got all the new updates with the Viper logo" went a checked, stupidly click on the one and only option with the big freakin U on it and lost my carbon fiber and can't uncheck the default theme to get it back. Awesome.

[silver7iron]

Thanks for the heads up. Not updating soon.

[ssgsnake]

When I did it on my ram , Took XM out would just search and never connect again, And also some of the other pages, The radio had to be replaced to get back to normal before the update.

Do not do the update, You can chose later

[speedtactics]

Did anyone ever figure out a fix or work around for this?

[Treklife]

[QUOTE=speedtactics;346658]Did anyone ever figure out a fix or work around for this?[/QUOTE

I just discovered this issue, someone thought they were doing me a favor by letting the unit update.... lost everything and the map shows a truck on the nav screen...... very disappointing. I wonder if there is a restore function to go back one update?

[Treklife]

Speedtactics..... while i’m Still figuring this out myself, I did call and talked to an excellent Tech named Ted. I explained the issue with the big “U” on the screen, how I lost my carbon fiber look etc. He walked me through doing a reboot and bam, the carbon fiber look is back. He said he’s never seen any options on screen appearance but advised me not to select the default anymore. Other than losing all of my contacts, phones, radio stations and the way finding changes that I once enjoyed i’m Back.

[speedtactics]

Do you have the Viper based display themes?

Speedtactics..... while i’m Still figuring this out myself, I did call and talked to an excellent Tech named Ted. I explained the issue with the big “U” on the screen, how I lost my carbon fiber look etc. He walked me through doing a reboot and bam, the carbon fiber look is back. He said he’s never seen any options on screen appearance but advised me not to select the default anymore. Other than losing all of my contacts, phones, radio stations and the way finding changes that I once enjoyed i’m Back.

[Treklife]

No sir..... only that now my color matching carbon fiber background is back. I don’t have any other themes which is still disappointing. I would be torqued if i had to drive around with the big U on the screen..... I still have to reset everything else as well. I’ll play around some more tomorrow night and see what else I can figure out.

[speedtactics]

So here is the final update on this from DODGE:
It was determined that your Uconnect system is operating as designed as these customizable themes were burning images into the screen. The software update addressed this concern and removed the themes. I apologize for the inconvenience. It is not possible to install the previous software update to bypass this change. I apologize for the delay and frustration regarding this concern. Please let me know if you have any other questions. We are in service of the people who drive us. Sincerely, Ashlea

[pony23]

Speedtactics..... while i’m Still figuring this out myself, I did call and talked to an excellent Tech named Ted. I explained the issue with the big “U” on the screen, how I lost my carbon fiber look etc. He walked me through doing a reboot and bam, the carbon fiber look is back. He said he’s never seen any options on screen appearance but advised me not to select the default anymore. Other than losing all of my contacts, phones, radio stations and the way finding changes that I once enjoyed i’m Back.

I had to also do the reboot to get the carbon look back. It worked for me too.

So instead of burning the screen with a carbon look, they get to burn in a giant “U” on the screen. Ugh.

[speedtactics]

Yes makes no sense at all but what can I do? I can roll software back!