Recent Connect update removes themes

**speedtactics** · 10-22-2017

Did anyone notice with the last Uconnect update 17.11.7 that the Viper based theme is gone? The background image on my Viper used to be the Stryker logo now all I have is a large "U" (the letter U for uconect) When I go to the themes in the display preferences there is only one theme there now? There used to be a bunch of themes, anyone know what happened to them or is there a way to get the Viper logo back in the background? I spent 30 minutes going through the settings on the system and could not find any solutions.

**speedtactics** · 10-23-2017

Anyone?

**cplabaunza** · 10-23-2017

I would probably try calling the UConnect team and get an answer.

**Space Truckin** · 10-23-2017

Can you get a screen shot of what you are now seeing on display?

**outnumbered** · 10-23-2017

I still have the themes, but it will not accept changing the color of the car. It is stuck on red. What bothered me the most was that all of my favorite songs were deleted.

**speedtactics** · 10-23-2017

Uconnect team would mostlikley not even know what to do.

Originally Posted by cplabaunza

I would probably try calling the UConnect team and get an answer.

**speedtactics** · 10-23-2017

IMG_7531.jpg IMG_7532.jpg IMG_7533.jpg

- - - Updated - - -

As you can see the background imaged changed to a large U and I only have one theme now?

Originally Posted by Space Truckin

Can you get a screen shot of what you are now seeing on display?

**IHOP** · 10-23-2017

I don't have that background, but I have issues with my iTunes playing correctly or like it did before the update. Before when I would connect my iPhone it would automatically start playing and I could control it by the media screen. Now I have to go into the iTunes on the phone to play music and the controls on the screen are hit or miss.

**Bleed viper** · 10-24-2017

I had the same thing on mine, It had the stock carbon fiber looking background before the update and then after the update I thought "oh boy I wonder if I got all the new updates with the Viper logo" went a checked, stupidly click on the one and only option with the big freakin U on it and lost my carbon fiber and can't uncheck the default theme to get it back. Awesome.

**Vibert** · 10-24-2017

Same thing here.

**Space Truckin** · 10-24-2017

Originally Posted by Bleed viper

I had the same thing on mine, It had the stock carbon fiber looking background before the update and then after the update I thought "oh boy I wonder if I got all the new updates with the Viper logo" went a checked, stupidly click on the one and only option with the big freakin U on it and lost my carbon fiber and can't uncheck the default theme to get it back. Awesome.

I wont be doing that update...not gonna happen.

**AKTOFL** · 10-24-2017

Originally Posted by Bleed viper

I had the same thing on mine, It had the stock carbon fiber looking background before the update and then after the update I thought "oh boy I wonder if I got all the new updates with the Viper logo" went a checked, stupidly click on the one and only option with the big freakin U on it and lost my carbon fiber and can't uncheck the default theme to get it back. Awesome.

I had the same issue, I reset setting and got the “carbon” background again. Better than the “U”, but still don’t have the viper logo, and my SRT performance page icon doesn’t appear and just says <no name>

**cashcorn** · 10-24-2017

Is this an auto update on start up, or from a download? thanks!

**SmoknTires** · 10-24-2017

These updates are a bit frustrating. I have a few on the Jeep and the Viper, pretty much the same system. On the Jeep, it wiped out everything (even paired phones). But I do have background on the Jeep. No additional backgrounds on the Viper.

**ViperTony** · 10-24-2017

This is very concerning.

**cubeman** · 10-24-2017

Is this a recent update pushed out within the last few days? The old 730/430N radios were programmed by VIN to show the Dodge,ram,chrysler,jeep,etc logos. It looks like this update is making them unaffiliated at all with any brand. Any chance multiple people just had a bad update or maybe they pushed one?

No way they are going to let this just slide.

**wrh3** · 10-24-2017

I don't have the background issue but do have the car color issue......I don't think the QA on this update was all that great.

**Voice of Reason** · 10-24-2017

That “u” as a background is comical, sorry speedtactics! Like every company I’m sure FCA has a skeleton crew in charge or the releases and testing that goes into each change. I bet they spend 15 minutes at most testing Viper specific logic, the one overworked and underpaid tester has 2 dozen variants to make sure works and he prioritizes on where he’s going to feel the most pain if it’s wrong (IE high volume cars). This is only going to get worse for us.

But really, that “u” is crazy!

**supersnake** · 10-25-2017

So, What is the reason for doing this Update???? Is there a problem with the radio or is it its new I have to have it. I haven't done any updates and I don't think I will after hearing these issues. Can someone let me know why this update come out?

**steve911** · 10-25-2017

The update on my '16 Challenger was automatic WHILE I WAS DRIVING!

It wasn't like I could stop and turn off the ignition to prevent it. I had heard through the Challenger forums that there were problems with the update several months ago.

**swexlin** · 10-25-2017

When I did it in my Ram, it kept everything the same, including my paired phone.

When I updated the Viper, it essentially reset everything to default setting (Sirius presets were gone, for example).

**speedtactics** · 10-25-2017

The update does change a few minor things, besides the Viper based themes that are gone. It allows you to move Icons to the bottom menu bar instead of the default option there, So for example if you want pandora down the bottom so you don't need to search for it in the "All apps" page. It allows a bit more customization but apparently you can't customize the background screen!

**speedtactics** · 10-25-2017

So just FYI. I should have listened to my instinct but I decided to call Uconnect. As I assumed they did not even know about this issue! The tech did not know how to get it back and noted that for future software patches that the Viper based themes are gone. So as of right now they are as they say hissstory..... unless they fix in future patch which is doubtful.