I have had four 5.7 GC's in the last ten years. The first one had a transfer case issue, but, that is the only major issue in 250,000 miles. The GC i have now is the High Altitude model. All of them have had the air suspension, however, the current one is the first that has the adjustable air suspension. The current one does not burn any oil the previous three all burned a qt per 5000 miles.
I've had all models including Toyota and the latest f150 ecoboost. They all have some things that I liked. But the Toyota had no torque and always down shifted at any small incline. Drove me crazy. The f150 and Toyota averaged 12 mpg. After owning my viper I decided to go back to dodge and I bought a ram 1500 air ride with ecodiesel. I love this truck. Very tight cab, runs great and gets 20mpg. I never understood why people say dodge quality is lacking compared to others. My fords were always rattle buckets within 10k miles. This ram rides better, no rattles and gets the mileage. I run a farming operation and my trucks spend a lot of time off-road. I absolutely love my viper. I don't get to drive it as much as I would like, but when I do, it always makes me feel like a kid at Christmas time. I check the oil every time I drive it. (Part of the fun). How can anyone that owns this car not want to open the hood and just look at it? The best advice I can give, just enjoy the car and stop worrying about something that probably won't happen.
Personally, I think the problem is simple. If your lucky these products provide great service and high satisfaction. So everything is rosy in your case. Let's say your case is 75% of FCA owners. The problem is the other 25% experience issues that tend not to be minor. Even if your drinking the Koolaid, at some point your going to crack when your treated like a POS. Personally I don't have the time or money to gamble on a 50K truck to see if I'm going to get lucky. I love so many of the Chrysler products, but my past dealer experiences have been so sour that I simply always buy something else. In this case with the Viper, knowing the issues with the Gen V, I would not have installed the controller unless I had the cash to take the risk. As far as complete warranty denial goes, that's down right criminal.
Sorry to hear that you had a bad experience. But I don't know of any brand that wouldn't possibly deny warranty if there were modifications done. It depends on who you talk to and if they had a bad experience with a brand as to how they will feel about that brand. As to you saying 75% and 25%, not sure where those come from. But I know a lot of people that have had very good luck with their dodge trucks. I also have heard from plenty of people that have had tons of problems with all kinds. I really don't appreciate the koolaid comment.
I wouldn't say that Toyota would improve the quality - after all, I had the frame on my 2007 Tacoma fail due to rust perforation. The failure was traced to an improper coating by the frame manufacturer (Dana at the time mine was built). That said, Toyota stepped up to the plate and replaced the entire frame on my 9 year old, 110,000 mile truck along with a whole host of other things, and put me in another car while it was in the shop for about 3 months, all on their dime. My truck was obviously outside of any type of warranty, but they knew that the defect was an issue during manufacturing and went out of their way to fix it. A frame failure is far worse IMO than an engine failure, but how they handled the entire process told me a lot about their corporate culture. When you have a company that cares more about their current bottom line than retaining loyal customers, you get what we have here. I just feel bad for the people on the short end of this stick.
Let me clear something up for you, I was giving a hypothetical situation with regards to the Eco Diesel trucks. Did you actually read the thread I posted the link too? It wasn't pointed at you specifically. It came about because I've been talking up the Eco Diesel trucks ever since they came out. Two guys at work recently approached me about those trucks for purchase. I told them I love that truck and would dig up some info. for them as well as great pricing. After spending one night reading about all the poor guys that have been burned by their dealers with horrible customer service, I apologized to my work mates and told them that I can't recommend the truck. I noticed the unfortunate parallel with what's going on with the Viper owners. The Kool Aid remark came from the Eco Diesel forum because a specific group of individuals on that forum are going after people stating their unfortunate experiences by calling them out if they don't have specifics including photographs of their blown engines. That's called drinking the Kool Aid, if you have a politically correct term for a-holes like that, please enlighten me.
Regarding the Arrow controller, I clearly stated that I wouldn't put the controller on my car unless I had the cash to deal with the consequences. Why?, because the engines are CLEARLY problematic. However denying warranty coverage for non engine related issues is actually against the law. With regards to the Vipers engine issues, it goes along way beyond checking your dipstick. I'm happy that your Viper and your truck are perfect, because honestly that should be everyone's experience, but clearly something is wrong.
ecu flashes/ controllers have been known to actually pop an engine, hence Engine Control Unit, so not nesessarily illegal to blame them,what i have been looking into is the warranty stating anything about the creator of the engines, an employee, making the controller if that would hold up in court
FYI.: Dodge is using Shell Rotella syn. 5/40 in their Eco-diesel now because they figure the euro spec 5/30 was too thin and leading to bearing failures. Nissan Titan's with the Cummins diesel - $ 1,100.00 Cdn. for an oil change and fuel filter change - how's that for economical? lol..
Texas, I'm not sure how to make this more clear. Yes You are correct about engine failure from tunes and controllers. I am talking about a complete warranty lock down which is what has happened to the individual who wrote this thread! If his stereo breaks it's not getting fixed, if his paint peels off it's not getting fixed.
I guess that it was before your time. The phrase "Drinking the Kool-aid" refers to the mass murder and suicide at Jonestown, Guyana. Around 900 people died basically because they were followers of Jim Jones. Depending on what you count as a child, 200-300 children died also. Here is a good article. http://www.theatlantic.com/national/...-jones/248723/
dhx, are you in Charlotte? If that's your orange TA at Keffer Dodge, I just heard the great news! Congrats!
Last edited by outnumbered; 12-23-2016 at 09:24 AM.
Interested to hear of any current updates for Arrow controller owners.
April 1st is a few months away....lol
Bruce
I'm sorry to hear about your Warranty Denials and bad motors. If anyone is in need of getting their
Vipers to Woodhouse, Viper Exchange, Tom Sessions, Tator, or even to Prefix in Michigan. We can help
you out. Lets get your Gen 5 to the shop to get em fixed for spring and summer. Remember your rate will
also include a donation to the club in either your Regional Club or National Club in your name.
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