SRT Warranty Claim Horrible Experience

[7TH_SIGN]

Stealth, what a nightmare. Paint damage is something that I dread on a new car and a dealership causing the issue is even worse. Your experience is why I NEVER took my Viper to a dealership for service and did it all on my own.

Screw that dealership and FCA for putting you through all this.

[Bruce H.]

Wow. I don't know what to say. The car was proven to have been built with this feature from the highest source possible unless you are assuming someone doctored the Monroney Sticker? The car never had the suspension installed. End of story.

When I said "we don't know that" it was in response to you saying the previous (ie original) owner had paid for the dual mode dampers, whereas I was suggesting the possibility that he may not have paid for it if he had been compensated with a price reduction or whatever. I agree that it is clear that the car was not delivered with it...so I suspect we're actually in full agreement

[mnc2886]

Sorry to hear that Stealth. I'd pursue action against the dealer. With those repairs, your paper trail would be solid in a case. Good luck.

[Andi]

This seems apropos...

http://www.roadandtrack.com/new-cars...-of-v6-trucks/

Ram Accidentally Put HEMI Badges on a Bunch of V6 Trucks

:-o

[Shooter]

It actually makes me think of this old headline from 2012

Chrysler ordered to rehire workers caught drinking, smoking pot during lunch

Maybe they migrated over to CAAP. Or, maybe the original street name is now more appropriate. Sad to see some Viper owners put through this.

[LateToTheParty]

I know this thread is 15 months old, but was there ever an outcome to this whole situation? I really hope FCA made it right, but it sounds like that was very unlikely.