Received a response to my note to SRT regarding spun bearing issues

[AZTVR]

Had a stock 2016 come into my shop 2 weeks ago with a spun bearing. FCA has required us to remove the motor and tear it down to the combustion chambers prior to approving the warrantied engine replacement. They still haven't approved the new engine.

It's a problem and FCA needs to help those affected, similar to how they've handle the R28 recall and the warranty extensions on those cars.

Exactly. Until recently, a new engine was sent right away. Now, the dealer has to assign resources to tear everything down, wait for FCA, store the car. This takes time, resources, and storage space away from the dealer as well. It's BS. FCA needs to stop with the stonewalling on stock cars, and send a new engine, pronto.

Andy what do you think their rationale is for tearing down the engine as that's not seemingly about mods? Any idea? What a pain in the ass for you all.

Andy, Thanks for posting that.
So, Reshetov's situation sounds the same and ACRSteve's situation with the backlight sounds similar.
I can picture the engineers and management saying, "WTF is going on?? I thought that we had implemented effective corrective actions for these issues? Are these new issues escapes from the corrective actions or are they because of new root causes? How do we know that the replacement we would send out is any better than the failed assembly? What about our product on the production line? We need to get a handle on this, NOW !"

I believe that most probably the engineers are trying to figure out what is going on. If it were me, I would not approve sending out a $20,000 or $5000 assembly that was just as suspect as the one that failed. I worked for many years as an engineer whose responsibilities included failure analysis, root cause, and corrective action determination and implementation.

I understand that that rationale is not what the owners want to hear. They would rather have their car back on the road immediately even if it wasn't fixed with a known good part.