So, my dealership ordered all the parts for the various recalls on the car back at the end of January when the R28/29 was initiated. I felt that I might as well get everything taken care of all at once, and the R28/29 is the first recall that I was willing to risk placing the car in a dealer's hands.

They completed all the work on the various recalls (door handles, node reprogram, valve cover, oil change/filter) exactly two weeks ago, but they still haven't received the "kit" that is associated with the R28, so they can send the filter in for analysis. They are holding onto the filter until it arrives, but as I said, it's been almost two months since they ordered the "part".

I found out from my service manager this morning that Larry Otto has said that they are having trouble getting the filters across the border because they are technically a "hazardous material", so they are working on that issue. I had my service manager call him back to find out whether or not having the filter analyzed here in Canada was an option, with the results simply being faxed, e-mailed, etc. down to the Viper warranty people. He told her that Chrysler has contracted with the company who performs the analysis, and that was not an option. Arrrrrrrrrggggggggggg............

My service manager then suggested that I contact Chrysler customer service here in Canada and see what they can do. I did that, and I've been given a file number. A case manager is supposed to contact me on Monday regarding this issue.

Has anyone else up here in Canada, or elsewhere (internationally) for that matter, had a similar problem? Were you able to get the recall done? If so, would you mind providing me with the name of the dealership and a contact name so I can get a hold of them and try to get this thing moving? I'm starting to get pretty frustrated with this. It certainly isn't anyone's fault at this point. I would like to start making plans for trips with the car this summer, but I'm not prepared to do that until I receive a clean bill of health from the boys at SRT. Thanx in advance for any help.