ULTIMATE Viper Friendly Dealer List

[Policy Limits]

Take Brigham-Gill off list. Informed today they will not do recall work on the car. Claim they no longer have a viper tech on staff. Anyone else know of a dealer that will touch the car in New England? I'm talking out if all 6 new England states. Willing to travel out of state to get it done.

[ViperTony]

Take Brigham-Gill off list. Informed today they will not do recall work on the car. Claim they no longer have a viper tech on staff. Anyone else know of a dealer that will touch the car in New England? I'm talking out if all 6 new England states. Willing to travel out of state to get it done.

Yes

Been using Dean @ Papa's Dodge in CT for recall/maintenance on the GenV. Good guy, been around for a long time but very, very busy with Viper service for all generations. Call in advance for an appointment as his calendar gets booked fairly quickly. Sometimes the service desk is not up speed on the newest recalls but Dean is. Call him, ask him questions, get to know him.

Papa's Dodge
Viper Tech Dean
New Britain, CT
SERVICE: (888) 717-0238
http://www.papascdjct.com/

[Policy Limits]

Thanks. I also spoke with Herb Chambers in Danvers MA who agreed to do it. Herb and Papa's are both 160 mile round trips in different directions but it is what it is.

[PAVenomRT/10]

Pennsylvania

Doylestown
Fred Beans Dodge/Chrysler Jeep
Service Manager: Justin Beauregard
Viper Tech: Travis
Phone: 215-348-7500
Website: www.fredbeansdodgechryslerjeep.com


Highly recommend this service dept as they have an excellent viper tech and all around good service staff. I have been taking my vipers there for the past 12years.
PAVenomRT/10

[Malu59RT]

Updated, thanks guys!

[dkarg]

Normandin Jeep/Chrysler/Dodge in San Jose, CA

Surprised to see them on the list. Not sure about their "Viper" friendliness, but in 4 years I had 3 very bad experiences with Normandin:
- 2012: Tried to get information on getting a Viper, getting on a waiting list, buying another Dodge while production started again. Was told by the sales guy to go and "check out yahoo cars".
- 2015: Wanted to buy a Jeep for towing, they tried to sell me an underpowered car with no towing attachments telling me that if they threw in a $500 value hitch it'd be the same as having the factory tow package (BS). Ended up buying Jeep at a Mitsubishi dealer down the street.
- 2016: Called to make an appointment to fix some Jeep recalls, would give me appointment in 3 months (they told me on the phone that they don't make more than 2 recall appointments per day).

[99sh]

Normandin Jeep/Chrysler/Dodge in San Jose, CA

Surprised to see them on the list. Not sure about their "Viper" friendliness, but in 4 years I had 3 very bad experiences with Normandin:
- 2012: Tried to get information on getting a Viper, getting on a waiting list, buying another Dodge while production started again. Was told by the sales guy to go and "check out yahoo cars".
- 2015: Wanted to buy a Jeep for towing, they tried to sell me an underpowered car with no towing attachments telling me that if they threw in a $500 value hitch it'd be the same as having the factory tow package (BS). Ended up buying Jeep at a Mitsubishi dealer down the street.
- 2016: Called to make an appointment to fix some Jeep recalls, would give me appointment in 3 months (they told me on the phone that they don't make more than 2 recall appointments per day).

Paul Normandin is the POC for viper sales. Did you deal with him or someone else?

[dkarg]

I never approached them for my Viper, too many prior bad experiences, took my business elsewhere. I wrote to the owner after the first experience but never got a reply.

[swexlin]

Pennsylvania

Doylestown
Fred Beans Dodge/Chrysler Jeep
Service Manager: Justin Beauregard
Viper Tech: Travis
Phone: 215-348-7500
Website: www.fredbeansdodgechryslerjeep.com


Highly recommend this service dept as they have an excellent viper tech and all around good service staff. I have been taking my vipers there for the past 12years.
PAVenomRT/10

Didn't know this. I go to their Mopar show every spring and fall, and it's a nice car-friendly dealer. Didn't know they had a Viper tech there.

[BrianACR]

Does anyone know of any good Viper Techs in the Edmonton Alberta area? Please let me know.

[EvilWon]

Tennessee
Columbia, TN
Columbia CDJR
931-548-0109
Service Advisor: Jason
Viper Techs: they have 3 and I completely forgot them before I had a chance to write them down.

They may look like a smaller dealership but they are top notch. From the time I called until they had the parts was only 2 days. I was in and out in about 3 hours for the r28, r29, and door handle recall.

What's unfortunate is I have a large dealership in my home town that is run by idiots. What ever you do DO NOT go to Landers McLarty DCJR in Huntsville, AL. I had been attempting to get these recalls handled for over 2 months with them.

[One Viper Bite]

I have been taking my 2008 Dodge Charger R/T to my friend John Prosk at Scott Robinson CDJR in Torrance, CA for years! He is a certified SRT/Viper Master Technician and he is the absolute best. They call him "SRT John" in the LX community because he has, in a lot of people's minds, the best Charger SRT8 build the world has ever seen for the 1st generation LX. At work they call him "The Snake Charmer" because he's the only tech allowed to work on Vipers and he's damn good at it. I actually just dropped off my 2013 GTS to have some issues looked at today. He is the most detail oriented person I know. He covers the seats, covers the door sill, driver door and the are underneath the steering wheel to ensure he doesn't scratch or scuff. Anyway, here is the information:

California
Torrance
Scott Robinson Chrysler Dodge Jeep Ram
Viper Service Advisor: Rudy Petersen
Phone: 1(310) 542-0900
Viper Tech: John Prosk
Website: www.scottrobinsonchryslerdodgejeepram.com

[Malu59RT]

I have been taking my 2008 Dodge Charger R/T to my friend John Prosk at Scott Robinson CDJR in Torrance, CA for years! He is a certified SRT/Viper Master Technician and he is the absolute best. They call him "SRT John" in the LX community because he has, in a lot of people's minds, the best Charger SRT8 build the world has ever seen for the 1st generation LX. At work they call him "The Snake Charmer" because he's the only tech allowed to work on Vipers and he's damn good at it. I actually just dropped off my 2013 GTS to have some issues looked at today. He is the most detail oriented person I know. He covers the seats, covers the door sill, driver door and the are underneath the steering wheel to ensure he doesn't scratch or scuff. Anyway, here is the information:

California
Torrance
Scott Robinson Chrysler Dodge Jeep Ram
Viper Service Advisor: Rudy Petersen
Phone: 1(310) 542-0900
Viper Tech: John Prosk
Website: www.scottrobinsonchryslerdodgejeepram.com

Does he wear a white lab coat? When I purchased my car, the Viper tech was the one that brought it out for me to test drive. Was a very nice guy! Glad to hear he's well respected, since they give lifetime power train warranties, I have to bring the car back to them for the work to be honored.

[One Viper Bite]

Does he wear a white lab coat? When I purchased my car, the Viper tech was the one that brought it out for me to test drive. Was a very nice guy! Glad to hear he's well respected, since they give lifetime power train warranties, I have to bring the car back to them for the work to be honored.

Haha, sometimes! He's the very best. Here are some shots of his godly SRT Charger! The attention to detail is insane. He's replaced every single nut and bolt on that thing with premium / custom parts. Makes my modded Charger look like a joke.

[Malu59RT]

West Fort Lauderdale
Arrigo Dodge Sawgrass
Viper Tech: Mike Bauz
Phone: (954) 515-5939
Email: mike.bauz@arrigodcj.com
Website: www.arrigosawgrass.com

South Florida, (West Palm Beach, Broward County (Ft.lauderdale, Miramar, Coral Springs)and Miami-Dade County)
ARRIGO DODGE
http://www.arrigosawgrass.com/
Mike Bauz is the shop foreman and viper tech, only guy who works on Vipers and SRTs. Excellent mechanic, only one that drives the car and takes care of it. Has done all the bolt on work on my car as well as recalls.
954-515-5939
mike.bauz@arrigodcj.com

I drive 35 miles to see this guys when needed, great Viper tech guy.

V10TT, I feel the need to pull this dealer from the list, based on Dan's experience in this thread:
http://driveviper.com/forums/threads...the-R29-recall

Mike Bauz was the tech, nice guy but very sloppy. Pete Martino is the GM in charge that doesn't really want to deal with the problems. I too drove 35-40 miles one way.

well after my trip to get the recall done my car started leaking oil nonstop. Mechanic couldn't find the leak the first trip. Second trip he realized he had clamped a plastic clip between the head and the valve cover. He fixed it and charged me for the oil change.
Three trips and 3 weeks at the dealer and I just moved my car today and there's oil again on the garage floor, except that it seems to be getting worse with each trip.
Trip 1-My rear sidewinder got chipped on the inside spoke.
Trip 3- Got a u shape indentation on the front bumper paint and my car ran on 9 cylinders the way home because he forgot to reinstall the spark plug wire boot to the spark plug.
Service advisor tried to make me look like if I was trying to get a wheel for free. I reminded her that between my arrow and coilover install I had spent with them more than the wheels cost twice over.
Talked to dealer Monday and nobody had gotten back to me on the issue. I am pissed off and frustrated.

[DanH]

For those in the south Florida area that need a 30+ year Doge/Chrysler mechanic and has worked on vipers since day one contact me. I don't post his number because I have not gotten his permission. He has owned vipers and has done everything you could think to them. He's reliable, honest and a great guy. Highly recommended.

[Taximan1]

West Fort Lauderdale
Arrigo Dodge Sawgrass
Viper Tech: Mike Bauz
Phone: (954) 515-5939
Email: mike.bauz@arrigodcj.com
Website: www.arrigosawgrass.com



V10TT, I feel the need to pull this dealer from the list, based on Dan's experience in this thread:
http://driveviper.com/forums/threads...the-R29-recall

unreal..!!! thanks for posting.

this is who is supposed to be doing my R29 recall. Called and ordered parts... Now, I guess I need to cancel..

[Taximan1]

For those in the south Florida area that need a 30+ year Doge/Chrysler mechanic and has worked on vipers since day one contact me. I don't post his number because I have not gotten his permission. He has owned vipers and has done everything you could think to them. He's reliable, honest and a great guy. Highly recommended.

Dan, I (think) know how your talking about. Yes, he is good. But now works and owns a private shop. NO warranty work. so cant order parts.

Maybe Arrigo would just give me the R29 parts? doubtful.

Anyone know about West Palm Arrigo??? I mean. its a valve cover change.....LOL. how do you mess that up? I can do in my garage..

[DanH]

20160510_140751.jpg
Damaged valve cover o-ring that I just paid to replaced. Mike bauz not only damaged it but overlooked it after 2 visits to the dealer.

[Redx]

Does anyone know of any good Viper Techs in the Edmonton Alberta area? Please let me know.

Derrick dodge handled some work on my car fine(ecm programming). However, depending on what it is, i'm sure myself or some of the other guys can help you for whatever you need.

[zee]

Does anyone know or used Turtle Click Dodge on Irvine, Ca? I heard the viper tech Taylor was good. I'm gonna chat with him to see if he knows his stuff. Curious if anyone else has used them and would recommend?

[ViperSmith]

For NOVA guys needing tires replaced, RRT Racing in Dulles did my rears without a blink of an eye. Perfect job too. $45 a tire (with tax)

[Batman]

I am a Viper dealer in Wilmington, NC and own a Gen V for myself. How do I get my dealership listed on here?

[Batman]

North Carolina

Wilmington, NC

Neuwirth Motors
219 S College Rd
Wilmington, NC 28406
www.neuwirthmotors.com
Viper Tech: Joe Weeks
Service Mgr: Chris Waters
910-799-1815

I am owner. I just got a new Gen V through 1 of 1 program for myself! LOVE IT

[Malu59RT]

Updated