My G5 Problem...

[Policy Limits]

They used to offer lifetime but no longer do is my understanding. It was low cost too. But who wants to own the same car forever? I buy myself a new toy every two years on average.

[F2V]

Not looking good. Chuck found metal shavings on the face of the oil pump, closed it back up and awaiting transport back to WoodHouse, for Mark's evaluation and warranty service.

[99RT10]

Not good, but maybe SRT will want to grab that engine from you to analyze why it failed. That could help out many in the future if this becomes a bigger issue.

[Policy Limits]

Hopefully they honor the warranty after chuck got in there; I've seen a lemon law but back, passenger door that pops open, a defective horn pad, missing led in headlight, and a test car fall apart during a marketing campaign. But other than that no issues. Then again only 2-3 dozen of the 600 owners are on line posting so who knows.

Hope it works out well ESP after the wait you endured

[johniew398]

Wouldn't have helped in this situation; but now I see why they recommend changing the oil at 500 miles.

[Policy Limits]

Owners manual says every 6 months actually. It's not his fault.

American products can be frustrating.

[KRATEDISEASE]

I am wondering what exactly does metal shavings on the face of the oil pump actually indicate ? Does that mean the engine has seized ???

[ViperSmith]

Unsure the issue you guys are driving at.

F2V maybe annoyed, but SRT will step up and fix the issue.

The fact is the V10 in these cars and transmissions are a proven platform - manufacturing mistakes will arise.

If 30 cars had this issue id be concerned, but not this.

[V10LEE]

The Gen V motor is really no different to the Gen 4. Stuff like this just happens..

[Shooter]

This sounds like the perfect fit for Tator. He needs to be an authorized Mopar/SRT parts and Service provider. Can I get a second?

Heck ya. As a matter of fact, after all the crap with Dodge. I am surprised that this isn't already a done deal. This simple move by Dodge/SRT would have gone along way in the Viper community. I would hazard a guess that some people on the fence about the Gen V would buy one just out of loyalty to Chuck.

[KRATEDISEASE]

Heck ya. As a matter of fact, after all the crap with Dodge. I am surprised that this isn't already a done deal. This simple move by Dodge/SRT would have gone along way in the Viper community. I would hazard a guess that some people on the fence about the Gen V would buy one just out of loyalty to Chuck.

Correct. Chuck is not only the Wizard but also the " consiglieri " all things Viper. He has so much knowledge and his word carries a lot of weight.

He never tried to sell me something that I did not need or just to make a buck. Extremely high credibility and ethics.

Thank goodness he is located nearby NYCity.

[XSnake]

I'm sure SRT is gonna want that engine for a diagnoses

[F2V]

<<<Hopefully they honor the warranty after chuck got in there>>>

Chuck had nothing to do with the problem or the warranty...he was just trying to get it solved with WoodHouse, so It could be picked up the next few days for Florida transport....Christmas week. The car was down, out and kaput in the driveway, before I sent it to Tator's....see above's.

<<<Wouldn't have helped in this situation; but now I see why they recommend changing the oil at 500 miles.>>>

Indeed. The oil and filter was chsanged at 473 miles. Drove another approx 250 miles thereafter with no problems...no indications of any either. Car was broken in properly.

Let's see what Woodhouse says, and we'll post/go from there. Disheartening to say the least, but you all know how the saying goes :-)

[johniew398]

F2V: sorry this has happened to you. At least you have Tator and Mark looking out for you.

[Policy Limits]

Turned out to be one of one alright...kidding....keep us posted.

[viperfred]

I also feel SRT works to provide a positive ownership experience.

[F2V]

Turned out to be one of one alright...kidding....keep us posted.

Funny, I thought the same thing.

[ViperGeorge]

I am wondering what exactly does metal shavings on the face of the oil pump actually indicate ? Does that mean the engine has seized ???

It means that bad things have likely happened in the engine.

[PeerBlock]

WOW, I had no idea they offered this. Interesting, BUT read Question #7

Q7: Are any Chrysler vehicles excluded?
A7: Vehicles that are not covered under the new Lifetime Powertrain Warranty include SRT models

SRT vehicles get their own warranty, which probably costs more. Here's the basic warranty you get on the Viper, which can be extended to a lifetime warranty that is valid as long as you own the car:

http://www.drivesrt.com/warranty

[F2V]

Seems my problem has been solved, as a result of Chuck and Mark teaming up to figure it out...

There were aluminum shavings on the inside of the oil pump cover, left over from milling/manufacturing of the oil pump cover, which was probably missed during inspection/installation. One or more of the shavings worked its way into the oil pressure relief valve (PRV), causing an oil blockage that suddenly led to no oil pressure, and unable to restart engine per the original post.

Chuck thoroughly cleaned out the PRV, and the car started right up and ran perfect. He then drove it for 30 or so miles (ran like a top), changed oil/filter again, no shavings, and he feels they didn't work their way inside the engine. I was obviously fortunate that it was caught very early, right in my driveway. Anyway, the problem is noted at Woodhouse in the event something further develops. Car is at Tator's awaiting transport to sunny Florida, for some serious driving, on roads that make the ones up north look and feel like cattle trails.

Special thanks to Mark Jorgensen, whose strong contacts at SRT and Arrow proved very helpful. The Pemberton/Jorgensen team at WoodHouse rule 'ViperVille' in my experienced opinion. Collectively they have done many important favors for me...cannot imagine not buying my Viper from Bill!

[KRATEDISEASE]

Those goofy final assembly inspectors !!

BUY A MAGNETIC OIL PLUG to catch and further possible shavings. (BUT wondering if shavings are metal or aluminum)

additionally, for safety, change your oil a few more times, say every 500 miles for the next 2000 miles to be sure you flushed the shavings all out.

[F2V]

Those goofy final assembly inspectors !!

BUY A MAGNETIC OIL PLUG to catch and further possible shavings. (BUT wondering if shavings are metal or aluminum)

additionally, for safety, change your oil a few more times, say every 500 miles for the next 2000 miles to be sure you flushed the shavings all out.

Thanks, and they are aluminum.

[plumcrazy]

id want that whole system fully flushed out a couple times

[F2V]

id want that whole system fully flushed out a couple times

Chuck did 3 times.

[viperdan]

I'm glad it's all worked out Roy, you couldn't ask for a better team to resolve it for you! The C&C pics were great, you have to come this year when you're back!