So I don't do this much but I have to give a big thanks to Jon B (Parts Rack)
So I had my car in to have it Xpel clear wrapped. While they were wrapping the hood one of the clips that the ACR's come with to take on and off the 6 hood vent grills was lost. The installer felt horrible and tried calling several Dodge dealerships with the grill part number only to be told its not in there systems. If its not in there system they said the part doesn't exist. As soon as the installer told me I knew the only guy in the world that could possibly get it for me would be Jon B. If he couldn't do it I was out of luck and would have to figure out another way to keep the grill in.
Next call was to Jon. He thought about it for a second and said I think I might just know how to get it. He would call me back. I thanked him for going out of his way and hung up knowing that at least there was a fighting chance that he would get it. I figured I would hear from him in a day or so if he had any luck. Well I get a call back in a couple of minutes. "I got your part, don't ask how, where or how much just confirm where you want me to ship too? It will take a couple of days I need to have them shipped to me first"
I thanked him very much and told him what ever it cost to have it shipped to him, then me, his time and the part cost I am happy to pay.
Well I get my invoice and tracking number yesterday. The invoice say "0" charge and it will be here in a couple of days.
This just doesn't happen anymore. A true ambassador to our great cars and a true gentlemen. I owe you my friend and appreciate it very much.
Please support guys like this . Its rare that we come across them.
Jon B and our other great Viper vendors on this site it makes owning a Viper that much more rewarding
Thank You
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