WARNING 2013 Vipers Built Before 08/12/13 - Defroster Issue

[swexlin]

Yep. It's Friday. I said, "What the heck, I'm gonna get a little crazy today."

You got bigger balls than me, LOL! Car goes in next month for PA inspection and service, think I'll have my tech push the button while it's there!

[ViperSmith]

If you wnat to risk it and push the button, put a sheet in the trunk area so you don't have to pick glass up forever

[lochnessmonster]

Haha.... I did have a look at the back glass before I pressed the button, and I did notice that there was the .25mm-1.5mm gap. It also appeared as though the previous owner (Actually the owner of the dealership) had the TSB complied with because there is some beige tape all around the edge of the window. I just figured, I'd rather have it blow up now while it's on warranty. The warranty runs out July 9th, 2016. Maybe not as big a balls as it might seem

[SilveRT8]

Anyone have a pic or number of which fuse to pull?

Thanks

It's Fuse #20, a Pink 30 amp, located in the middle row, third from the top near the + cable.
I asked the same question a week ago and got no answer, so I stopped by my Dealer today, and had them look for it.
I pulled mine out untill next week when the car will go into service to be checked for this issue.

[ViperTony]

Had my rear window TSB done today. Turns out that the original dealer that claimed to have performed this TSB earlier this year didn't actually do anything. No surprise there. Glass didn't need to be replaced but the tape was installed per the TSB. Defroster working and no shattered glass. Woo hoo!!!!!

[ViperSmith]

Had my rear window TSB done today. Turns out that the original dealer that claimed to have performed this TSB earlier this year didn't actually do anything. No surprise there. Glass didn't need to be replaced but the tape was installed per the TSB. Defroster working and no shattered glass. Woo hoo!!!!!

I hope you let Dodge know, getting paid to do a TSB and not doing it...

[Exhlr8n]

Thank you SilveRT8..!

[SandViper]

So... Mine just shattered tonight, after I hit the defrost button... Then found this thread. inside the car it smells like burnt electronics. Its a 16 ACR

[AZTVR]

So... Mine just shattered tonight, after I hit the defrost button... Then found this thread. inside the car it smells like burnt electronics. Its a 16 ACR

There are apparently two TSBs for this issue. One for 2013-2014 and a second for 2015-2017 for specific configurations, including ACR. The one for your vehicle appears to be TSB 23-052-17. See post 93 in the following thread: https://driveviper.com/forums/thread...l=1#post351723

[ddmrk]

My just blew up also then I find out about the issue ��*♂️
Question if it's an issue since day 1 and the owners where never notified of the issue the Viper had the problem then why will they not cover it under warranty even if the car is 6 years old and only has 5500 miles, it should have been a RECALL !!

[Mark1107]

I’m doing this tomorrow!

It's Fuse #20, a Pink 30 amp, located in the middle row, third from the top near the + cable.
I asked the same question a week ago and got no answer, so I stopped by my Dealer today, and had them look for it.
I pulled mine out untill next week when the car will go into service to be checked for this issue.

[Martin]

My just blew up also then I find out about the issue ��*♂️
Question if it's an issue since day 1 and the owners where never notified of the issue the Viper had the problem then why will they not cover it under warranty even if the car is 6 years old and only has 5500 miles, it should have been a RECALL !!

Apparently, getting a recall enforced is more complicated than it seems. I have a Grand Cherokee that developed a squeaky driver's seat, and I did some research and found a ton of other complaints about the same thing. I brought it to the dealer, and they said "well, there's no recall, and your car is out of warranty, so there's nothing we can do." Then, about a year later, the seat started rocking side to side as I drove, and it finally gave up completely when I was pulling away from a stop light - and I ended up in the back seat. By pure luck, nothing bad happened - but it certainly could have. I wrote a letter of complaint to Jeep, and filed a complaint with the NHTSA to see what would happen. Never heard a thing back. I ended up just buying a set of racing seats, and it's been more comfortable ever since.

Long story short, if it's not something that's related to brakes, emissions, airbags, fire danger, or imminent engine seizure (leading to loss of control), it's not going to go to the top of the list of recalls. I talked to someone, and asked how they felt that a driver's seat that completely detached from its anchor mechanism couldn't be construed as "imminent loss of control" and they just said "we'll log it in our books and you'll hear from us if needed". BS in my opinion.

[JonB ~ PartsRack]

My just blew up also then I find out about the issue ��*♂️
Question if it's an issue since day 1 and the owners where never notified of the issue the Viper had the problem then why will they not cover it under warranty even if the car is 6 years old and only has 5500 miles, it should have been a RECALL !!

The issue of glass availability is also at play here......

[quickster2]

Is the fuse the same for a Gen IV? Car is under cover in semi-heated garage so no hurry as I will check myself. My car will never see frost anyway.

[Steve M]

Is the fuse the same for a Gen IV? Car is under cover in semi-heated garage so no hurry as I will check myself. My car will never see frost anyway.

This is not a Gen IV issue. We don't have fancy carbon fiber body work like the Gen 5s do, which is what causes the issue.

[cubeman]

The issue of glass availability is also at play here......

Fact it took me over 7 months just to get a windshield, Wonder what the rear glass availability is like now months later. Took two weeks just to get my hands on window regulators.

[ddmrk]

Well I have to give Jon B from partsRack a MILLION Thanks again for coming through with my rear hatch glass