2015 Viper with Bubbling in Paint

[Viper Girl]

I'm merging this thread with the previous one. Its the second thread about the same issue.

[7TH_SIGN]

I'm merging this thread with the previous one. Its the second thread about the same issue.

Thank you. Sorry about that.

[Rapidrezults]

FLATOUT, I am interested in selling it. Please shoot me a PM.


Rapidrezults, I don't believe it was repainted. Just an excuse made by dealerships to get out of responsibly.

If that's the case, don't give up on the fight! You're almost there. From the sounds of it, you are a smart businessman. Don't let this experience waste away the money you worked hard to save! You will loose your ass on resale.

[donk_316]

Isn't this the car you bought from another state, sight unseen from some 25 yr old salesman who didn't know anything you asked him?

Now your "shocked and appalled" that another dealership says the panel is repainted? You seem to be creating your own drama, dude.

[7TH_SIGN]

Isn't this the car you bought from another state, sight unseen from some 25 yr old salesman who didn't know anything you asked him?

Now your "shocked and appalled" that another dealership says the panel is repainted? You seem to be creating your own drama, dude.

Didn't I already mentioned this on the last page? Shocked no, appalled, not really.

So you're saying I should trust someone that works at a dealership has no experience with paint work and a body shop employee who says the door has to come off to remove that panel? Interesting.

[ViperPete]

Isn't this the car you bought from another state, sight unseen from some 25 yr old salesman who didn't know anything you asked him?

Now your "shocked and appalled" that another dealership says the panel is repainted? You seem to be creating your own drama, dude.

This.

Not for nothing but I can't stand complaining.

7th_sign, you puked up one message board, now 2? Come on man.

[ViperSmith]

I'd be upset too, but don't let it ruin the experience. My father in law backed into my 2013 as it was sitting in my garage for winter storage when it was 5 months old. I should have flipped but in the end, such is life.

Get it fixed during winter and enjoy the car. They are minor annoying issues in the end

Told you to buy that one from Criswell (I kid)

And to others he has the right to complain he plopped down decent coin on the car. Some of us have different expectations of everything when we spend money. Near $100k we all should have different expectations.

[darbgnik]

I understand his frustration, even though I'd just drive the wheels off of it in the meantime......

I also get that he's more frustrated with the run around, than the actual issues. Some people can let this stuff roll off their back, others seethe about things like this. You can't help how you feel. Hell, it's making him think of selling the thing. Telling him to get over it may be like telling a guy with a broken leg to walk it off. Again, you can't help how you feel.

Some of these replies seem like Vette forum replies. I gave my opinion on what I'd do in a previous reply: Drive the wheels off of it, and worry about the paint issues in the winter downtime. But that's me, and I don't get annoyed by things like this, but then again, I have a nice and low set of expectations from all people and institutions, lol. Now if I had a mechanical issue that meant I missed one of my precious few track days on the other hand, I'd be pissed.

7TH, my only advice would be to take a deep breath, walk past the paint trying not to fixate on it, and drive the shit out of your car, it will make you feel better. And trust me, nobody else will fixate on its flaws like an owner will.

[7TH_SIGN]

This.

Not for nothing but I can't stand complaining.

7th_sign, you puked up one message board, now 2? Come on man.

My intentions are not to ruin a board. I am just trying to get the best course of action from anyone else who has had similar problems that's all. I thought that's what forums were for, sharing experiences and knowledge with fellow community members.

This is my fourth Chrysler product. If I didn't believe in the name I wouldn't continue on purchasing. I love the Viper and in my opinion it is one of the greatest platforms when it comes to driving experience. Please Don't let my questions and frustrations fool you into thinking that I am not a true enthusiasts.

[Patentlaw]

Again, I find it very interesting. You don't see the "just deal with it" comments on the overheating at the track thread. Just because this poster wants his car to look nice does not mean that his concerns are not valid or are less important than other people who have concerns.

Having threads like this improves the quality of the overall product. Dodge can see where they need to work or increase their quality.

Does it matter where he bought the car? The quality should be different in Texas than in the Northeast vs. somewhere else?

He bought it from a 25 year old. The seller was not an adult? 25 year olds can't do important jobs? Guess our military is in real trouble. We need to have 50 year olds....

If everything works out, then everyone can see the great customer service that Dodge has. This is an opportunity........

[Jack B]

I could not resist:

1 Bought sight unseen.

2. The car had already been repainted.

3. Now you are flooding both forums with your "nightmare of ownership.

4. You share with us that you are not rich - that is bothersome. That has no bearing on the issue.

5.Some of the blame you have to share..

6. Very little of the blame falls on anyone but you and the original dealer.

7. Personally, I would handle it myself and not act like a cry baby - sorry, but, that is what half of the posters are trying to say.

8. You do not drive the car due to a minor paint issue - bothersome.


on your behalf, I would take legal action against your dealer .

[7TH_SIGN]

Jack, your list is a joke.

1. Yes bought unseen. Shouldn't a major automotive dealership be forthcoming and honest?

2. Car has NOT been repainted. My local dealership is just trying to avoid the car.

3. Flooding forums? No one has a gun to your head forcing you to read or post.

4. Yes I'm no rich. I work hard for what I have.

5. I do share some of the blame even though many have told me its not my fault. I bought a new car and it should be new and under warranty.

6. Blame on me? Why? Did I paint it?

7. I am handling it myself. Reaching out to Prefix on my own and Chrysler America. Driving the car to multiple dealerships to be looked at for warranty.

8. I drive the car. Paint peels more and more.


I wont be posting anymore on the issue and will deal with it on my own as I have been. I'm confident Chrysler will make things right.

[Jack B]

[Reread your reply, that is the joke and self serving at that. What happened to solving one's own problems. I did not say it before, but, that you work hard for my money (not rich) that reeks of someone who wants to build sympathy at the expense of others - that is a tack that most would not employ





QUOTE=7TH_SIGN;160992]Jack, your list is a joke.

1. Yes bought unseen. Shouldn't a major automotive dealership be forthcoming and honest?

2. Car is not repainted.

3. Flooding forums? No one has a gun to your head forcing you to read or post.

4. Yes I'm no rich. I work hard for what I have.

5. I do share some of the blame even though many have told me its not my fault. I bought a new car and it should be new and under warranty.

6. Blame on me? Why? Did I paint it?

7. I am handling it myself. Reaching out to Prefix on my own and Chrysler America. Driving the car to multiple dealerships to be looked at for warranty.

8. I drive the car. Paint peels more and more.[/QUOTE]

[ACRucrazy]

I'm confident Chrysler will make things right.

As are many people here including myself are saying. This is what we are trying to say, enjoy your car, the bubbling paint will get repaired.

[7TH_SIGN]

[Reread your reply, that is the joke and self serving at that. What happened to solving one's own problems. I did not say it before, but, that you work hard for my money (not rich) that reeks of someone who wants to build sympathy at the expense of others - that is a tack that most would not employ

I made it clear that I stated that to help others realize why I am upset at the fact I purchased a brand new car and it already needs paint work with under 100 miles on it. Trust me, I don't need anyones sympathy.

When I had my Jeep Rubi, the heat stopped working, the light switches went out, and the freedom top leaked water from multiple places. All with under 25k miles. The fan boys on the jeep forums told me to "deal with it" and that it was a jeep and supposed to leak and fail. Im seeing a little of that in the Viper community.

Im a fan boy as well. If I wasn't I wouldn't be on my second Viper. But since when do we as consumers deal with factory recalls and issues on brand new cars ourselves?

If thats how you feel, then I guess we as Americans should stop complaining about our politicians and let them run this country to the ground, right? Wrong.


But like I said, I wont be posting in this thread anymore. I will update with you all once I hear back from Chrysler. Thanks for everyones input and help. Both negative and positive.

[Viper Girl]

If anyone has something constructive to say. Then say it otherwise it's time to post in other threads.

OP, post again when you have a resolution. I believe Chrysler will handle the situation.

There's nothing to see here move along....

[Mamba003]

Ignore some of the folks here. It's easy for them to say ignore the paint issue since it's not their car. You bought a NEW car from a dealership and it should come NEW. Pretty easy premise so regardless of a 25 year old salesman or out of state, sight unseen purchase, you have every right to feel the way you do. Stay on prefix and SRT. Sounds like you just need to get to the right person.

Man this site, like the other used to be helpful and a positive read. Sadly this one is now heading in the wrong direction.

I made it clear that I stated that to help others realize why I am upset at the fact I purchased a brand new car and it already needs paint work with under 100 miles on it. Trust me, I don't need anyones sympathy.

When I had my Jeep Rubi, the heat stopped working, the light switches went out, and the freedom top leaked water from multiple places. All with under 25k miles. The fan boys on the jeep forums told me to "deal with it" and that it was a jeep and supposed to leak and fail. Im seeing a little of that in the Viper community.

Im a fan boy as well. If I wasn't I wouldn't be on my second Viper. But since when do we as consumers deal with factory recalls and issues on brand new cars ourselves?

If thats how you feel, then I guess we as Americans should stop complaining about our politicians and let them run this country to the ground, right? Wrong.


But like I said, I wont be posting in this thread anymore. I will update with you all once I hear back from Chrysler. Thanks for everyones input and help. Both negative and positive.

[ellowviper]

I take produce back when I get home and find its rotten inside. No one tells me or expects me to just 'eat it.' And the grocery store always makes it right. Yeah...apples and oranges, but its a universal principle. Hang in there.

[Jack B]

It is not whether it should be fixed, it is how you go about it

I take produce back when I get home and find its rotten inside. No one tells me or expects me to just 'eat it.' And the grocery store always makes it right. Yeah...apples and oranges, but its a universal principle. Hang in there.

[Vipes]

QUOTE=7TH_SIGN;160992]
2. Car is not repainted.

8. I drive the car. Paint peels more and more.

[/QUOTE]

How do you know for sure that the car wasn't resprayed? I don't think anybody else has had the same issue. Either way it doesn't matter other that the fact I would like to avoid the delarship you bought from if they tried to sell you a new car with paint work. I hope you get it fixed. You shouldn't run into this kind of stuff after dropping 100k in a car.

[Mamba003]

I agree he shouldn't assume that it wasn't sprayed unless he is completely sure. Let's just say it was, he still has an issue and the only thing that changes is who is to be held accountable.


How do you know for sure that the car wasn't resprayed? I don't think anybody else has had the same issue. Either way it doesn't matter other that the fact I would like to avoid the delarship you bought from if they tried to sell you a new car with paint work. I hope you get it fixed. You shouldn't run into this kind of stuff after dropping 100k in a car.[/QUOTE]

[cayenne]

I would suggest finding a high end detailer in the area that does paint correction. Most of the high end guys have a paint depth gauge that will read thickness of the CC on steel, aluminum, carbon, fiberglass etc... They are generally expensive tools to read everything other than steel, but the high end guys live or die by them. If you could get a thickness read on your paint, that will settle the repaint suspicion once and for all.

I feel for you though, the digital image process is a true PITA... I'm working through a situation at the moment where I have a defective rear brake duct intake and I've had to reach out to one of our trusted forum dealer reps to hopefully get any traction. The first dealership I took it to refused to take the pictures and even go to Chrysler about it, I went back a second time essentially begging them to just take the pictures and submit them and they basically told me to go take a flying 'F' because the damage the duct is doing to my paintwork is only 'cosmetic' and not to worrying about the popping and rubbing noises it makes. Next dealer is over 3 hours away. The dealership experience is the biggest drawback to owing a Viper. If you live near one the main guys represented on here, or don't need warranty work it's great. I've had all kinds of cars in my collection ranging from the norm to exotics from the Germans, Italians, and British, but I've never felt the customer service challenge pain before that Chrysler allows some of these dealers to get away with.

If anyone is lucky enough to live near Woodhouse, Roanoke, Tomball, etc... You have no idea how lucky you are!

I hope everything works out for you. Stay calm and collected and something will work out. If you can get the paint thickness checked and it turns out to be a respray, I would reach out to the selling dealer in a firm but respectful manner and see where that goes.

[Rapidrezults]

I would suggest finding a high end detailer in the area that does paint correction. Most of the high end guys have a paint depth gauge that will read thickness of the CC on steel, aluminum, carbon, fiberglass etc... They are generally expensive tools to read everything other than steel, but the high end guys live or die by them. If you could get a thickness read on your paint, that will settle the repaint suspicion once and for all.

I feel for you though, the digital image process is a true PITA... I'm working through a situation at the moment where I have a defective rear brake duct intake and I've had to reach out to one of our trusted forum dealer reps to hopefully get any traction. The first dealership I took it to refused to take the pictures and even go to Chrysler about it, I went back a second time essentially begging them to just take the pictures and submit them and they basically told me to go take a flying 'F' because the damage the duct is doing to my paintwork is only 'cosmetic' and not to worrying about the popping and rubbing noises it makes. Next dealer is over 3 hours away. The dealership experience is the biggest drawback to owing a Viper. If you live near one the main guys represented on here, or don't need warranty work it's great. I've had all kinds of cars in my collection ranging from the norm to exotics from the Germans, Italians, and British, but I've never felt the customer service challenge pain before that Chrysler allows some of these dealers to get away with.

If anyone is lucky enough to live near Woodhouse, Roanoke, Tomball, etc... You have no idea how lucky you are!

I hope everything works out for you. Stay calm and collected and something will work out. If you can get the paint thickness checked and it turns out to be a respray, I would reach out to the selling dealer in a firm but respectful manner and see where that goes.

I had a little seat tear issue and I took it to Normandin and they sent the pictures to Chrysler and got it approved in 2-3 days. This was about 8 months ago. Not sure why the experiences vary so much on these issues. Mine could've been considered a "wobbler" and user induced, however, Chrysler had no problem approving it.

[cayenne]

I had a little seat tear issue and I took it to Normandin and they sent the pictures to Chrysler and got it approved in 2-3 days. This was about 8 months ago. Not sure why the experiences vary so much on these issues. Mine could've been considered a "wobbler" and user induced, however, Chrysler had no problem approving it.

All depends on the dealer and their service department. The customer service aspect can make or break the experience.

[ViperSmith]

cayenne thats what you get for living in Lynchburg