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View Full Version : Parts are apparently available for door handle recall



lochnessmonster
07-08-2015, 03:53 PM
I just got off the phone with Preet, the service manager at Willowbrook Chrysler in Langley, B.C., and she says the parts for my door recall (R14 I think it is) can now be ordered, and will be there for me by next Monday when my car goes in to get all three recalls done. I haven't received a letter yet, but I would think it is forthcoming. She checked her computer and that is what it is now showing, whereas previously, it showed "parts not available."

swexlin
07-08-2015, 04:04 PM
Good to know, thank you.

lochnessmonster
07-08-2015, 04:22 PM
No problem :)

Dman
07-08-2015, 06:09 PM
According to my dealer there is no recall. Where's the face palm emoji.

swexlin
07-08-2015, 06:11 PM
According to my dealer there is no recall. Where's the face palm emoji.

Show him the letter!

ViperJon
07-08-2015, 06:27 PM
I'd rather fall out the door than let my local dealer touch my car.

Coloviper
07-08-2015, 06:51 PM
Lochness, they must have felt sorry for you with all the fires and extreme smoke you have up there right now. Damn smoke made it all the way down here to Colorado and caused health scare warnings the past two days. Pretty bad here, so I can only imagine what it must be like up there.

lochnessmonster
07-08-2015, 07:01 PM
Lochness, they must have felt sorry for you with all the fires and extreme smoke you have up there right now. Damn smoke made it all the way down here to Colorado and caused health scare warnings the past two days. Pretty bad here, so I can only imagine what it must be like up there.

Hey Coloviper and Dman, perhaps it's time to reconsider your responses????? This is the best emoji I could find. :saw:

11713

Feel free to acknowledge your misinformation anytime...............................waiting..... ..........:icon_devil:

lochnessmonster
07-08-2015, 07:15 PM
I'd rather fall out the door than let my local dealer touch my car.

I hear ya. It's not really an issue of me worrying about the recalls in terms of a failure, rather, I am the kind of person that doesn't like "loose ends." If and when I choose to trade this car in or sell it, I don't want the same trouble Lawrenzo is presently having. Taking it into the dealership to have the recall issues addressed makes perfect sense to me, and any negative consequences are a calculated risk I am willing to take.

swexlin
07-08-2015, 07:57 PM
This for me as well. My issue is that the door panel separation needs fixed, and since the door panel is off (coming loose) they can do the recall while they're in there.

LmeaViper
07-08-2015, 09:02 PM
I just got off the phone with Preet, the service manager at Willowbrook Chrysler in Langley, B.C., and she says the parts for my door recall (R14 I think it is) can now be ordered, and will be there for me by next Monday when my car goes in to get all three recalls done. I haven't received a letter yet, but I would think it is forthcoming. She checked her computer and that is what it is now showing, whereas previously, it showed "parts not available."

What are the 3 recalls? Seems to me the seat was one too...but the dealer wanted quite a bit of time to do the seat.

lochnessmonster
07-08-2015, 09:20 PM
1. Track position sensor (related to airbag deployment);
2. Door node reprogram (smart glass);
3. Door handle (unexpected opening when wet)

Viktimize
07-08-2015, 09:40 PM
I hear ya. It's not really an issue of me worrying about the recalls in terms of a failure, rather, I am the kind of person that doesn't like "loose ends." If and when I choose to trade this car in or sell it, I don't want the same trouble Lawrenzo is presently having. Taking it into the dealership to have the recall issues addressed makes perfect sense to me, and any negative consequences are a calculated risk I am willing to take.

Are you hauling your car all the way to Willowbrook for service?

lochnessmonster
07-08-2015, 09:42 PM
No, I'm driving it. :drive:

Viktimize
07-08-2015, 09:49 PM
No, I'm driving it. :drive:


Well it is a nice drive anyway. I'd have to say though, if their service department is anything like their sales/delivery department, I won't be bringing my vehicle back for anything there. 1200$ later and I finally had the paint repaired on my brand new car they delivered to me. Fortunately the non functioning stereo at time of delivery was just a blown fuse.

When are you coming through? Might be a chance to meet up with a few of us on your way. My Uncle actually lives like half hour away from Willowbrook, I'd even consider making the drive down with you just for fun and to visit family if I happen to be off work.

lochnessmonster
07-08-2015, 09:58 PM
Wow, sorry to hear about your experience with them. I am going to give them a shot. They seem to be the most familiar with the Viper in the lower mainland, so I figure they are as good as anyone. If they f#$k my car up in the slightest, well, I didn't become a lawyer just to fight other people's battles. :icon_devil:

On a brighter note, my son and I will be leaving Meadow Lake at about 3:30 am on Friday morning (he is 14 and stoked for the road trip, so cool). We should be coming through Edmonton by about 8:30 am, since I have to take the long way around down to North Battleford due to the shitty roads between here and Lloydminster.

That sounds like an awesome idea if you and anyone else are up for it. We'll be driving straight through (I usually get to Lions Bay for supper). Could be pretty fun. The drive gets good West of Jasper for sure. :smileys-car-driving :police-car-004: Just have to watch out for those B.C. cops. Out here in SK they will pass you if you are doing 130km/hr. Out there, well, lets just say I got a one week "time out" about a year ago in my STi just outside of Valemount when I was clocked doing 186 km/hr while passing a bunch of cars in my STi.......ouch. That sucked............................ In SK, they probably would have given me a warning and said, "BTW, nice car".

Coloviper
07-08-2015, 10:15 PM
Well my response was fun and more to say sorry for the fires up there. Not sure I need to reconsider anything. Must have caught you at a bad moment or something.

lochnessmonster
07-08-2015, 10:46 PM
Nope, not bad moment, I just didn't like the suggestion that I didn't know what I was talking about, or that the dealership "felt sorry for me". I guess it felt like my intelligence was being insulted, particularly the "face palm" comment. Not a big deal.

PS: The fires have caused the evacuation of my Court Point in La Loche, so in a weird way, they have actually helped me: no one there to commit any crimes, and we aren't flying up there for trials tomorrow....yeah!!!!! :dancingman:

Coloviper
07-09-2015, 06:31 AM
Enjoy your car. And the drive to BC. Hope it gets fixed up!

F2V
07-09-2015, 08:34 AM
I'd rather fall out the door than let my local dealer touch my car.


Funny!!! Anyway, have the part sent to Chuck for change out...thats what I'm doing.

LA STIG
07-09-2015, 10:05 AM
I'd rather fall out the door than let my local dealer touch my car.

The problem with that is when the door pops open by itself it doesn't trigger the time out for the interior lights so your battery will go dead. My car was the subject of the TSB that caused the recall and SRT also had to buy me a new battery. I'm glad to hear the parts are now available so I can get the other door corrected.

lochnessmonster
07-09-2015, 10:48 AM
Enjoy your car. And the drive to BC. Hope it gets fixed up!

Thanx Coloviper, appreciate it. I'm really looking forward to it. The whole "father son" thing in the Viper. I don't think it gets much better than that. I'll post back the amount of time it takes for them to complete the recall work so those of you looking to get these issues addressed know how long you need to set aside out of your day.

lochnessmonster
07-09-2015, 10:51 AM
The problem with that is when the door pops open by itself it doesn't trigger the time out for the interior lights so your battery will go dead. My car was the subject of the TSB that caused the recall and SRT also had to buy me a new battery. I'm glad to hear the parts are now available so I can get the other door corrected.

Interesting. Thanx for the insight into what exactly is going on with this. Cheers.

mjorgensen
07-09-2015, 11:16 AM
The part number needing ordered for the recall is CBAFR141AA It does not show that it is available in the ordering system as of yet. You can order individual door switches, but not the recall package which is needed to cross the recall off the list.


SSD Order ETA: Not Applicable


--------------------------------------------------------------------------------



Servicing PDC

Uncommitted Stock



Servicing PDC

Uncommitted Stock

MIN 0 NAT 0
WAR 0 MSV 0
SHR 0 MLW 0
XEL 0 MIS 0

lochnessmonster
07-09-2015, 11:43 AM
Mark is right. I called my dealer back, and although the status of CBAFR141AA has changed from "parts unavailable" to available for order, they are "back ordered". Thanx for clearing that up Mark.

Viktimize
07-09-2015, 01:17 PM
Wow, sorry to hear about your experience with them. I am going to give them a shot. They seem to be the most familiar with the Viper in the lower mainland, so I figure they are as good as anyone. If they f#$k my car up in the slightest, well, I didn't become a lawyer just to fight other people's battles. :icon_devil:

On a brighter note, my son and I will be leaving Meadow Lake at about 3:30 am on Friday morning (he is 14 and stoked for the road trip, so cool). We should be coming through Edmonton by about 8:30 am, since I have to take the long way around down to North Battleford due to the shitty roads between here and Lloydminster.

That sounds like an awesome idea if you and anyone else are up for it. We'll be driving straight through (I usually get to Lions Bay for supper). Could be pretty fun. The drive gets good West of Jasper for sure. :smileys-car-driving :police-car-004: Just have to watch out for those B.C. cops. Out here in SK they will pass you if you are doing 130km/hr. Out there, well, lets just say I got a one week "time out" about a year ago in my STi just outside of Valemount when I was clocked doing 186 km/hr while passing a bunch of cars in my STi.......ouch. That sucked............................ In SK, they probably would have given me a warning and said, "BTW, nice car".


Shoot. I have a business meeting Friday night here. How come you're going the long boring way through Jasper? WAY nicer drive down through Banff.

lochnessmonster
07-09-2015, 04:31 PM
That sucks. Well, if you do decide to travel down to the lower mainland, just let me know. I'll be there for about a week, and then we're headin' back.

As far as route selection goes, I have done the drive many times both ways, (I do it about every 4-6 months to see the folks) and I find that the Yellowhead Trail cuts about 4 hours off the drive, particularly in the summer. The last time I tried to go from Vancouver to Meadow Lake (last summer) it took me 12 hrs just to get to Banff, and I ended up staying the night in Canmore because home was another 8-9 hrs away. Hwy construction (which they always seem to be doing on the #1 in the summer), RV traffic, no passing opportunities, etc etc. I really hate the Number 1 hwy. I can do the entire trip from Meadow Lake to Lions Bay in exactly 16 hours without fail through Jasper. No construction, lots of passing lanes, and just an overall better road. Also, contrary to what you might think, it isn't the "long" way, it is actually a bit shorter. Google it:

Meadow Lake to Calgary = 695.6 km
Calgary to Lions Bay = 1001.6 km
Total Distance on Hwy 1 = 1697.2 km

Meadow Lake to Edmonton = 429.6 km
Edmonton to Lions Bay = 1189.1 km
Total Distance via Yellowhead Trail = 1618.7

Viktimize
07-09-2015, 06:32 PM
That sucks. Well, if you do decide to travel down to the lower mainland, just let me know. I'll be there for about a week, and then we're headin' back.

As far as route selection goes, I have done the drive many times both ways, (I do it about every 4-6 months to see the folks) and I find that the Yellowhead Trail cuts about 4 hours off the drive, particularly in the summer. The last time I tried to go from Vancouver to Meadow Lake (last summer) it took me 12 hrs just to get to Banff, and I ended up staying the night in Canmore because home was another 8-9 hrs away. Hwy construction (which they always seem to be doing on the #1 in the summer), RV traffic, no passing opportunities, etc etc. I really hate the Number 1 hwy. I can do the entire trip from Meadow Lake to Lions Bay in exactly 16 hours without fail through Jasper. No construction, lots of passing lanes, and just an overall better road. Also, contrary to what you might think, it isn't the "long" way, it is actually a bit shorter. Google it:

Meadow Lake to Calgary = 695.6 km
Calgary to Lions Bay = 1001.6 km
Total Distance on Hwy 1 = 1697.2 km

Meadow Lake to Edmonton = 429.6 km
Edmonton to Lions Bay = 1189.1 km
Total Distance via Yellowhead Trail = 1618.7


Yes I'm pretty familiar with the drive as well, do it about 4-6 times a year. If you happen to get stuck on Hwy 1 in construction(which is about all done now in the big areas), or in a traffic accident that has the highway shut down, then of course it will take forever. Same as it would on 16.

Funny you mentioned passing opportunities though. There is virtually none on Hwy 16 route. Fortunately you are bringing the Viper, so you can at least make best use of the very few and short passing zones in the head on lane if it isn't bumper to bumper like it usually is on that route on a weekend. Hwy 1 is great. It is twinned so far now that you can make incredible time with piles of opportunity to pass. You don't have the constant slow down from wildlife scattered all over the road like you do on Hwy 16. The views are incredible, which is half the joy of the drive.

I've made the mistake of taking 16 enough times now that I just flat-out refuse to travel it anymore. It is a nightmare every single time. Just good to check road reports and if Hwy 1 is backed up a bunch, I would bite the bullet and do 16. Other than that, I avoid it all costs.

swexlin
07-13-2015, 07:20 PM
I got the updated recall letter in the mail today. The door handle recall parts apparently ARE now available for dealer to order. I'm just gonna wait, my car is due in for PA state inspection in November, so I'll have the airbag and this recall done at the same time, and they can fix my passenger door panel while they're at it!

I will say, that on Thursday in Carlisle, the car sat through two BRUTAL storms with driving rain, after which, I drove back to my hotel, and no issues.

mjorgensen
07-14-2015, 09:05 AM
I got the updated recall letter in the mail today. The door handle recall parts apparently ARE now available for dealer to order. I'm just gonna wait, my car is due in for PA state inspection in November, so I'll have the airbag and this recall done at the same time, and they can fix my passenger door panel while they're at it!

I will say, that on Thursday in Carlisle, the car sat through two BRUTAL storms with driving rain, after which, I drove back to my hotel, and no issues.

There are currently -56 parts in the system, so nothing available quite yet.

swexlin
07-14-2015, 09:16 AM
There are currently -56 parts in the system, so nothing available quite yet.

Thanks Mark, funny that FCA sends the letter before they are still yet out! (The previous letter said we'd get this one when everything was ready).

lochnessmonster
07-15-2015, 01:29 AM
Yes I'm pretty familiar with the drive as well, do it about 4-6 times a year. If you happen to get stuck on Hwy 1 in construction(which is about all done now in the big areas), or in a traffic accident that has the highway shut down, then of course it will take forever. Same as it would on 16.

Funny you mentioned passing opportunities though. There is virtually none on Hwy 16 route. Fortunately you are bringing the Viper, so you can at least make best use of the very few and short passing zones in the head on lane if it isn't bumper to bumper like it usually is on that route on a weekend. Hwy 1 is great. It is twinned so far now that you can make incredible time with piles of opportunity to pass. You don't have the constant slow down from wildlife scattered all over the road like you do on Hwy 16. The views are incredible, which is half the joy of the drive.

I've made the mistake of taking 16 enough times now that I just flat-out refuse to travel it anymore. It is a nightmare every single time. Just good to check road reports and if Hwy 1 is backed up a bunch, I would bite the bullet and do 16. Other than that, I avoid it all costs.
Just so you know, I made it in 15 hrs and 58 minutes from Meadow Lake to Lions Bay with an average speed of 107 km/hr. There are a multitude of passing lanes and there was no construction. I think I'll stick to my route.

lochnessmonster
07-15-2015, 01:57 AM
11843

Viktimize
07-15-2015, 05:27 PM
Just so you know, I made it in 15 hrs and 58 minutes from Meadow Lake to Lions Bay with an average speed of 107 km/hr. There are a multitude of passing lanes and there was no construction. I think I'll stick to my route.


Hey whatever works for you. Just giving my perspective from someone with a little more experience on both routes. It's a shame you're missing all that great scenery on the other route. Hope you had a great road trip! :)