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View Full Version : suggestion; Tech Support Area?



VYPR BYT
11-04-2013, 10:45 AM
I was wondering if it would make sense to have an area allocated for trouble-shooting things when people have issues, problems or questions?
I think it would help clean things up instead of having them spread out everywhere on the site.

These were found under "Membership Information and News" area. (he was having technical issues involving web browser and cookies, etc)

http://i1121.photobucket.com/albums/l514/VYPR_BYT_94/techsupport_zps0d171aa2.png (http://s1121.photobucket.com/user/VYPR_BYT_94/media/techsupport_zps0d171aa2.png.html)

Ironically, there's even one called "How do you delete a post?" under the Suggestions area.

If people don't have a place to post those types of things... then they'll just "find" somewhere to place it.
Ultimately I think it would also help the website admins to keep track of things too since issues would all be in one spot for future reference.

Mike

plumcrazy
11-04-2013, 11:18 AM
I know tjats being worked on. Just takes time

VYPR BYT
11-04-2013, 11:39 AM
Awesome... thanks for the update.

VYPR BYT
11-19-2013, 07:27 PM
Thought this would be an appropriate bump... no rush, but when ya get the time to look into it then maybe revisit this idea.
The op of the post below made me think of it.

http://driveviper.com/forums/threads/679-Issue-with-quot-Go-to-new-post-quot

bitn4ever
11-19-2013, 08:37 PM
Nice idea. It could be a tech issue with the forum or other tech issues in general.