PSA Keep your fastest computer up to date

[EZ 2B Green]

I have the latest Navigation maps loaded in my 2017. I recently noticed that my car was a little lost (~30 miles). I found that I was running old Uconnect System software. I updated to the latest Viper release of 18.45.01 and all is well. You can check if your Viper is eligible for an update by going to this link https://www.driveuconnect.com/support/software-update.html.:hog:

Also, our head units use third generation (3G) broadband cellular protocols. 3G will no longer work starting in January 2022. Some may not care but if you do, the good news is that Uconnect is offering a free* 4G adapter (normally $120) if you sign up for Uconnect Access service (1 year contract-$9.99/mo) on or before July 31st (this Saturday!). The adapter plugs into your OBD Port and gives Gen 5 Vipers 4G capability. To get the service and free adapter you can go online and sign into your Mopar Owners account, call 855 792 4241, or press the assist button on your rear view mirror.

[BSLSK]

I'm afraid of these updates with what happened to my Uconnect last time. I tried to update and it bricked the system. Had to pull out the whole unit and send it off to be repaired. Then the dealer tried updating and it bricked again.

Thank you for the heads up on the 4G adapter.

[13COBRA]

I have the latest Navigation maps loaded in my 2017. I recently noticed that my car was a little lost (~30 miles). I found that I was running old Uconnect System software. I updated to the latest Viper release of 18.45.01 and all is well. You can check if your Viper is eligible for an update by going to this link https://www.driveuconnect.com/support/software-update.html.:hog:

Also, our head units use third generation (3G) broadband cellular protocols. 3G will no longer work starting in January 2022. Some may not care but if you do, the good news is that Uconnect is offering a free* 4G adapter (normally $120) if you sign up for Uconnect Access service (1 year contract-$9.99/mo) on or before July 31st (this Saturday!). The adapter plugs into your OBD Port and gives Gen 5 Vipers 4G capability. To get the service and free adapter you can go online and sign into your Mopar Owners account, call 855 792 4241, or press the assist button on your rear view mirror.

I have 0 dog in the fight, just curious.

What's the benefit of the Uconnect Access Service?

[EZ 2B Green]

From the website:

UCONNECT® ACCESS STORE
Current 4G Packages
Advantage 4G Package (Plan : Limited or Unlimited)
Advantage 4G Package is for the driver who wants to stay connected to their vehicle and the world around them along with Free Wi-Fi

Review Uconnect Terms of Service
or Privacy Policy
Contact Uconnect Care at
(855) 792-4241 for assistance.

Theft Alarm Notification
You can choose to receive a text or email alert anytime your vehicle’s factory-installed theft alarm is activated.

YELP
Use Yelp to search for places to eat, shop, drink, relax and play.

Remote Door Unlock
Now you can unlock your vehicle from virtually anywhere with your computer or smartphone with the Uconnect Access app.

Send 'n Go
Navigating to your destination has never been easier. Use the Uconnect Access app on your smartphone to search for restaurants, shopping or destinations. At the push of a button, send the address to the Uconnect system inside your vehicle.

Stolen Vehicle Assistance
If your vehicle is ever stolen, Uconnect (with your permission) can provide your vehicle location to police to help them track it down.

Vehicle Finder
Forget where you parked your car? We'll help you locate it! Simply use the Uconnect Access app on your smartphone and you'll be on track.

4G Wi-Fi Hotspot
Enjoy your 4G Wi-Fi Hotspot included in Advantage 4G package

Remote Horn & Lights
No matter where you are, you can sound your horn and flash your lights to locate your vehicle.

9-1-1 Call
Report an accident without taking your eyes off the road. Just press the 9-1-1 button on your rear view mirror to get connected with local authorities.

Roadside Assistance Call
If you get a flat tire, or need a tow, just press the ASSIST button and you’ll be connected to someone who can help. Roadside Assistance will know what vehicle you’re driving and its location. Additional fees may apply for Roadside Assistance.

Voice Texting
Powerful, cloud-based voice recognition allows you to dictate free form text messages, and send them from your compatible phone without taking your hands of the wheel or focus from the road.

Vehicle Health Alert
In addition to your Monthly Vehicle Health Report, your vehicle will send you an e-mail alert if it senses a problem under the hood with one of your vehicle's key systems.
Assist Call
Just press the ASSIST button and select Uconnect Care to get help with Uconnect Access registration, apps and remote services; or select Vehicle Care for help with other parts of your radio and other vehicle features.

Performance Pages Plus
Stay connected to your vehicle's performance at every turn with SRT® Performance Pages. Get real-time stats - from engine performance and handing to the actual exerted g-force of your vehicle. Then upload your best times to the Web with SRT® Performance Pages Plus, a new add-on from Uconnect® Access.

Remote Door Lock
Now you can lock your vehicle from virtually anywhere with your computer or smartphone with the Uconnect Access app.

Monthly Vehicle Health Report
Before you take a long trip, you can request a full diagnostic report of your vehicle. An array of sensors will check all your key systems, and anything that is not operating properly will be flagged and brought to your attention.

[EZ 2B Green]

I'm afraid of these updates with what happened to my Uconnect last time. I tried to update and it bricked the system. Had to pull out the whole unit and send it off to be repaired. Then the dealer tried updating and it bricked again.

Thank you for the heads up on the 4G adapter.

There was at least 1 Nav update with bad instructions (i.e. put the ignition in ACC mode). That one was a little scary but I was able to recover. The key tip is to leave the vehicle running during the entire process regardless of the update type (Uconnect Software or Navigation Maps).

[PkB2014]

Thanks for this info! Wish I'd seen it before to get the free adapter.

[GTS21]

Thanks for this info! Wish I'd seen it before to get the free adapter.

It's still free with a subscription, I just ordered one

[PkB2014]

It's still free with a subscription, I just ordered one

oh, nice. thanks I'll call them up after i do this update.

edit: confirmed they still send the adapter for free, but there is a 12 month commitment.

[GTS21]

Thanks for posting this thread EZ, super helpful on several fronts!


I also recently got the email about the Sprint 3G CDMA network shutting down, and I called to get the 4G adapter. They checked my
Uconnect software version and told me i had to update the software to 18.45.01 for the 4G adapter to work. I updated the Uconnect software (scary half hour) and got the adapter. I can't report on whether it works or not, as the 3G is still active, but i can tell you that it's pretty obtrusive and hangs down a couple inches. EZ's suggestion to get an extension for the OBD2 was a good one. I took a quick drive and wasn't having issues with my left leg knocking into the adapter when shifting, but the clearance is pretty minimal.

Edited to add...afterburner orange ftw