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Stealth78
01-18-2017, 10:45 AM
Hey all! By no means is this blockbuster news but I just wanted to give everyone a heads up... I had ordered some clothing for some friends and family for Christmas. Let me start out by saying that I am more than happy with the quality!!! The problem to me is sizing, the hoodie that they have is definitely running a size small, and one of the womens shirts I got for my fiance is also quite a bit smaller than I had anticipated, although the "Bling Boy Shorts" I got her fit very nice! :monkeyleft::t1567:

Coincidentally someone had gotten me the hoodie for Christmas as well in XL and I definitely need a XXL with how the sizing is running. Lucky enough I am going to give my XL to the person I got the Large for as that is also to small for him, and I will have to return the L (unless anyone from the New England region wants it, give me $50 and it's yours, still brand new and never been worn) to get myself the XXL. Hope this helps anyone else looking to order one!

Stealth78
01-20-2017, 03:14 PM
I felt the need to post this... After posting this thread I have been reached out to by Sandi White. She had mentioned that she saw this post and then took the initiative to reach out to me to remedy the situation. I know it may seem mere to some but I have to say it is the little things like this that make this club stand out from the rest! Thank you Sandi and thank you VOA!

City
01-20-2017, 04:26 PM
From all of us in the "background", THANK YOU! But Sandi and many others (me likely to a far less successful extent) are seriously devoted and interested in being helpful and making the VOA a special place for fellow owners.

Nice to see this every so often.

SmoknTires
01-21-2017, 04:25 PM
Sandi and group do a lot of good work not often seen. We have a pretty comprehensive selection, especially on VOA and Viper clothes, but the level of detail the store manages when it comes to satisfaction and the small details is beyond reproach.

Whitemamba
01-22-2017, 07:58 AM
Wow. Talk about going the extra mile to make sure that someone is a satisfied customer. Very nice indeed.

Stealth78
03-17-2017, 10:18 AM
I needed to bump this thread one last time...

Sandi is AMAZING with customer satisfaction! I originally had bought a sweatshirt that was indeed extremely small, Sandi took the time to reach out to me to make it right. In the process they switched over to another hoodie, the only mishap is that I now ordered an XXL to compensate for the size discrepancy. Well low and behold the new sweatshirt was too big. I sent that one back as well and Sandi didn't miss a beat in getting me the new sweatshirt in an XL. The new sweatshirt they have in the VOA store "Storm-Tek Super Heavyweight Hoodie" is absolutely the highest quality sweatshirt I have ever owned! Also this sweatshirt is perfectly sized as I always wear an XL and this thing fits like a glove! Thank you so much Sandi and the VOA! To everyone else.... YOU NEED TO BUY ONE OF THESE SWEATSHIRTS!!!!!!