NoLiftShift
04-26-2016, 01:02 PM
I want to thank Andy at ViperExchange for an outstanding experience. I flew into the states from the UK looking to pick up a gen V. Landed in Ohio on Monday, picked up the viper and drove straight through 13+hours to Tulsa,OK to visit family on my way to port in Houston,TX.
16982
On my way to OK I found out that the gas cap was not working and while looking out the side mirror I noticed the driver door handle was sagging. Not wanting to drive back 13+hours to OH and not having the time to do so, I called ViperExchange.
16983
I explained to Andy my unique circumstance as I had to drop off the Viper at the port in Houston that Thursday to be shipped and fly back to the UK the next day. Andy asked when could I make it in and I said "what time do you open tomorrow". I then proceeded to leave OK at 2 in the morning and drive the 7 hours to Houston in the rain.
16984
As soon as I pulled up Andy had me pull into the shop. I decided to push my luck and asked Andy if he could throw on a Arrow Controller and a UD Pulley while he was at it. So not only did he fix both of my doors and the gas cap but he also got the mods in there in time for me to have the viper at the port before 4 that afternoon.
16985
All I can say is OUTSTANDING!!! There is no comparison on the service that ViperExchange has offered especially given the half day notice and one day turnaround. He will always have my business. So to recap, I bought a 2015 Viper GTC, drove 1600miles, got recalls fixed, mods added and shipped it to the UK all in 4 days which could of never happen without the help of Andy and ViperExchange. Thanks again guys!!
16982
On my way to OK I found out that the gas cap was not working and while looking out the side mirror I noticed the driver door handle was sagging. Not wanting to drive back 13+hours to OH and not having the time to do so, I called ViperExchange.
16983
I explained to Andy my unique circumstance as I had to drop off the Viper at the port in Houston that Thursday to be shipped and fly back to the UK the next day. Andy asked when could I make it in and I said "what time do you open tomorrow". I then proceeded to leave OK at 2 in the morning and drive the 7 hours to Houston in the rain.
16984
As soon as I pulled up Andy had me pull into the shop. I decided to push my luck and asked Andy if he could throw on a Arrow Controller and a UD Pulley while he was at it. So not only did he fix both of my doors and the gas cap but he also got the mods in there in time for me to have the viper at the port before 4 that afternoon.
16985
All I can say is OUTSTANDING!!! There is no comparison on the service that ViperExchange has offered especially given the half day notice and one day turnaround. He will always have my business. So to recap, I bought a 2015 Viper GTC, drove 1600miles, got recalls fixed, mods added and shipped it to the UK all in 4 days which could of never happen without the help of Andy and ViperExchange. Thanks again guys!!