Unusual Delivery Delay?

[Pappy]

My car has been in "shipping status" for about 6 weeks now with multiple "estimated delivery date windows" assigned, the last being 22-28 March. I asked the dealer to try to find out what the delay has been suspecting it was getting enough vehicles to fill a truck to the Southwest Region. My dealer just called and told me that he was informed by "SRT" that all Viper deliveries are "on hold". He didn't get any further information. Anybody got a clue?

Pappy

[Policy Limits]

Does reliable still transport them? Perhaps an inquiry with them would be worth it?

[MoparBoyy]

Boo. I havn't heard anything

[Nemesis]

I think it is time for you to have a factory tour and a 1900 mile drive home in your new beast..


My car has been in "shipping status" for about 6 weeks now with multiple "estimated delivery date windows" assigned, the last being 22-28 March. I asked the dealer to try to find out what the delay has been suspecting it was getting enough vehicles to fill a truck to the Southwest Region. My dealer just called and told me that he was informed by "SRT" that all Viper deliveries are "on hold". He didn't get any further information. Anybody got a clue?

Pappy

[Pappy]

I think it is time for you to have a factory tour and a 1900 mile drive home in your new beast..

Wasn't my favorite option during the Winter months, but it's looking a lot more attractive lately. I kind-of wonder if shipping is the problem, or if there is some other issue that is stopping release of the cars from the factory. Maybe somebody with an imminent factory pick-up will chime in. In any case, if there is a problem needing correction, I would rather have it completed at the plant and not at the dealership.

Pappy

[WillyPrep]

whats your vin? I just went into final assembly, hope it is not 6 more weeks..

[Pappy]

whats your vin? I just went into final assembly, hope it is not 6 more weeks..

VIN is 367, ordered 12 Nov. Final assembly completed week of 22 Jan, then off to QC. Initially notified of "truck assigned, estimated shipping date of 24 Feb - 1 Mar". Car has been shown in shipping status ever since with multiple slips in the estimated shipping date. Hope you have a little better luck.

Pappy

[Malu59RT]

From another owner waiting for his factory pickup, he said they won't complete anymore until the current ones ship out. I'm not sure if weather is preventing the ones ready to ship from leaving, but they won't let him come get his car (it just needs to be cleaned and it will be done).

[Junkie]

My car has been "In detail" for weeks now. The shipping delay has put a stop to everything at the plant happening.

[WillyPrep]

Going to contact them and see if I can get some info

[WillyPrep]

SRT wrote me back: Hi Will! The wait during Quality Validation, as well as for shipping, can be the most difficult - the excitement is almost too much to stand! Currently there are a healthy number of Vipers working their way through quality testing - both 1 of 1s and non 1 of 1s. The more they're producing, the longer the testing/validation takes. The more unique the 1 of 1s are, the longer that validation takes as well to ensure that everything - down to the stitching on the parking brake - is accurate. Highly custom hand-built vehicles just take longer. CAAP is diligent in ensuring every Viper gets the attention needed prior to being approved for shipping, and is working as efficiently as they can while still giving that detailed attention. And then there are some that have been approved for shipping, but haven't shipped yet. There is a common misconception that Vipers go from final inspection directly onto waiting trucks, and that just isn't the case. Waiting for shipment can take anywhere from 2 weeks to over a month - that's normal for Vipers, although I know it isn't very comforting. Some might reference an "estimated ship date" from FCA's system that a dealer has shared with them. Unfortunately, that estimation is based on the same timing the mass production vehicles (Challenger, Charger, etc.) uses. It simply isn't accurate, and unfortunately not all dealers are aware of the inconsistency - and share it with customers, unintentionally setting the wrong expectations. CAAP isn't in the business of storing Vipers - they build, test, validate, and ship them as quickly as they're able to. Know that CAAP will get their Vipers to their dealers as quickly as they can. We know it's almost unbearable once you can see the finish line. We guarantee their new Vipers will be well worth the wait!

[Nemesis]

Work slowdown due to the fate of the assembly plant.. ?

[Arizona Vipers]

Hey Pappy, are you getting my emails? I think they are going to your spam folder or something! Check or send me a PM!

[TA Two Oh]

Pappy

I feel your pain...wish I could help in some way. Did you see the thread on the differential? It mentioned a diff fluid issue on cars built starting early in 2016, which likely includes your baby. Perhaps your car, when it was pulled for additional QC, was even the one that was responsible for uncovering the problem? You'd hate to take delivery and have an issue almost immediately. So hopefully they're rectifying the issue and ensuring that your car is perfect before it ships.

[ViperDC]

any updates on this

[white ACR]

I'm heading to the plant next week to see my ACR--let you know what I find

[Pappy]

I'm heading to the plant next week to see my ACR--let you know what I find

Thanks! On March 22nd my car went from "shipping status" to "re-bayed at facility". I think that means it was moved from the shipping barn to a bay where repairs are done. That update was on Mar 22nd, but there hasn't been a status update in the dealer's SRT system since then.

Pappy

[LABrit]

I'm heading to the plant next week to see my ACR--let you know what I find

Oooh! You will see mine in build!!! I heard the framing is now complete!

[Jabba954]

Oooh! You will see mine in build!!! I heard the framing is now complete!

And mine!

Pappy, really crossing my fingers that your car gets sorted ASAP. I remember when my 12C was being delivered, it was one of the very very first 12Cs built, and one of the first 10 shipped to the US. There were soooooo many delays it was killer.

[white ACR]

Pappy--
What color is yours?? ACR?? Extreme?? Stripes?? I'll try to take a picture for you if they let me and if I can find it, and send it to you. Also, if they will tell me, I'll check on the reason for the delay. I'm not doing a plant pick up--just a look see before it's shipped. Mine supposedly will come off the line 4-8. Maybe mine will be the same delayed shipment as the others--not sure--but I'll really try to get some info for everyone--

[Pappy]

Pappy--
What color is yours?? ACR?? Extreme?? Stripes?? I'll try to take a picture for you if they let me and if I can find it, and send it to you. Also, if they will tell me, I'll check on the reason for the delay. I'm not doing a plant pick up--just a look see before it's shipped. Mine supposedly will come off the line 4-8. Maybe mine will be the same delayed shipment as the others--not sure--but I'll really try to get some info for everyone--

Thank you. My car is VIN 367 - billet silver, no stripes, ACR with extreme aero. Here is a picture of it at the plant several weeks ago. I suspect they have some kind of QC issue and are probably looking at all of the cars to see which ones are affected. I respect their decision to slow things up if that is the case, but I would just like to have a little more info for piece of mind. A five month wait is becoming a little painful......but for the baddest dog on the porch I'm sure it will be worth the wait.

Pappy

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[Nemesis]

16560You will not be disappointed.


Thank you. My car is VIN 367 - billet silver, no stripes, ACR with extreme aero. Here is a picture of it at the plant several weeks ago. I suspect they have some kind of QC issue and are probably looking at all of the cars to see which ones are affected. I respect their decision to slow things up if that is the case, but I would just like to have a little more info for piece of mind. A five month wait is becoming a little painful......but for the baddest dog on the porch I'm sure it will be worth the wait.

Pappy

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[Nick G]

Hello,

I know this is a year later, but what ever came of this? It seems like my ACR-E is facing a similar delay. Stuck in KZ without any details.

How many times did the est. delivery date change for you guys? I am at my third time already.

[BlueAdder]

My ACR-E (non 1 of 1) was in limbo for about a month before they decided to ship it. The truck took only 4 days to get from Detroit to San Jose...
My car was in QA basically and then apparently they go into limbo mode for awhile. The car was supposedly ready by end of July (29th) and I got it end of August (the 26th).

[Purple Haze]

I just got an update in the Quality Validation process last week and basically nothing yet been there two weeks plus but I'm fine with that. Rather have it done right! May is fine with me...

[Mopar'er no car]

More cars in the hold area than I have ever seen. This is the area just in front of quality control. Each car was missing something different. 3 ACRs over to the side completely finished missing glass. The whole time we were there we didn't even see one car being pulled of the line. Matter of fact the line only made 1 move when we were there..This was back in January.

Seemed to be a lot more work being done last winter..

[swexlin]

Maybe some parts supply issues. And maybe....with some of the build quality and QC issues these cars have had in the past, they factory wants to be VERY sure that these cars are going out the best they can be.

So for all the people waiting - it could be a good thing in the long run.

[Nick G]

Purple Haze - I don't see Quality Validation as a status - Is that Status KZ?

I am not so much in a rush, just want a more accurate delivery window

Thanks!

[Bill Pemberton]

KZ is ready for shipping ........but that is determined by the logistics of truck routing, major scheduled events ( think about the Detroit Auto Show going on the same time as Barrett Jackson) , weather and other items.

Have seen , even 15 years ago , where a car going to California sat for well over a month as no full trucks were going out that direction.

[OneofOneViper]

I know this may seem uncommon to you but it really isn't. My car took even longer to ship out because there were just not enough cars to fill the truck in my area for over a month. I sat waiting and after 4 weeks called concierge and they told me the situation and said they would call me the day it finally ships. I didn't hear from them for another 3 weeks. Then when it did ship the truck went in for maintenance before it finally headed out after picking up my viper and in total it took about 8 weeks before I received my car from the time they said it was ready to ship.

[Purple Haze]

That's a status from Concierge...It's sitting there waiting for final inspection but I'm in no hurry...Scott


Purple Haze - I don't see Quality Validation as a status - Is that Status KZ?

I am not so much in a rush, just want a more accurate delivery window

Thanks!

[Wagnut ACR]

Guess I was lucky. Mine delivered a week and a half ago to TN, right on schedule. Gerry Wood had 12 of theirs deliver the day before me.

[FrankBarba]

We will be heading to Detroit to pick up a few customers orders that are doing factory pick delivery. Should be lots of fun.

[ViperSRT]

We will be heading to Detroit to pick up a few customers orders that are doing factory pick delivery. Should be lots of fun.

I expect mine should be on the line somewhere. Update from concierge tomorrow. If you see it snap a pic for me.

[Wagnut ACR]

I expect mine should be on the line somewhere. Update from concierge tomorrow. If you see it snap a pic for me.

That's cheating. :t0135:

[Purple Haze]

Just got some photos in been a couple weeks. Neat photo aligning23706 headlights, checking exhaust, etc. Scott

[GTS21]

I'm still just waiting for my initial call from the concierge! Ugh.

[Wagnut ACR]

Your getting close Haze. Viper is looking awesome.

[ViperSRT]

That's cheating. :t0135:

Why. Chassis is done so panel installation could start anytime. If I were not going to China in 2 days I would swing by myself.

[John N]

Just got some photos in been a couple weeks. Neat photo aligning23706 headlights, checking exhaust, etc. Scott

Sweet. I've seen that pose somewhere, where was it...??? hmmmm.. I got an update today too, same with electrical, emission certification and headlights. I like to pose too, really shows off how massive the wing is.
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[Purple Haze]

Nice!!!

[Nick G]

I got the call! - Apparently the hold was lifted Monday - Arrived in Denver this morning.