Is this for real? ACR built and sitting in ship room since Nov 2nd.

[2doorrocket]

It still hasn't shipped... Is this for real? Why do these cars take so long to ship.

[Austin]

If theyre still doing it the way of the GEN 1/2/3 & 4 days, they wait until a load needs to go to that specific region and then the car is shipped.





It still hasn't shipped... Is this for real? Why do these cars take so long to ship.

[2doorrocket]

If theyre still doing it the way of the GEN 1/2/3 & 4 days, they wait until a load needs to go to that specific region and then the car is shipped.

What a joke, I'm just going to go and buy something else.

[Austin]

Is this your built car? If so, why not just fly out to pick it up?




What a joke, I'm just going to go and buy something else.

[ViperSmith]

It is like when you buy something online, pick next day shipping, and it is backordered for a month.

[swexlin]

What a joke, I'm just going to go and buy something else.

Not to be a smartass, but if you have the means to do this (and it's not like you don't have something else to drive) than you are blessed in life my friend. Patience, Young Skywalker.

[lochnessmonster]

I'd give them a call and say, "Hey, I'd really like my car now, can you tell me when it is going to ship?" If the response is something you aren't willing to wait for, then I'd say, "Howz about I arrange to have the car picked up and shipped to me by 'X' shipping co., and we split the shipping costs?" That seems reasonable to me.

[99RT10]

What a joke, I'm just going to go and buy something else.


You're right! You should get a corvette and join the boards over there............................. :rolleyes:

[Martin]

This is why, when I get mine, I think I'll opt for the factory pick up, combine it with a business trip to Detroit, save the $800 destination/shipping fee, do the factory tour, and have a shipper bring the car to my doorstep.

It was grueling when I had to wait for my '09 ACR.

The other alternative is to order through one of the high volume dealers - their cars go out fast because there is always a full truck.

[Snakebit]

Just take the '14 JGC SRT, the '15 Hellcat, the '13 GTS LE or maybe the other '16 ACR Extreme out for a spin and chill. It'll get there eventually.

[2doorrocket]

Just take the '14 JGC SRT, the '15 Hellcat, the '13 GTS LE or maybe the other '16 ACR Extreme out for a spin and chill. It'll get there eventually.

Well that ACR that I thought had shipped hasn't shipped yet, that's the one in question. For those of you saying that I should go pick it up. I made that offer 2 weeks ago, they won't let me because they are charging me for shipping therefore they wont release it to me or the dealers transport even if we coordinate it with reliable... So they've been holding onto my car by the balls.

I got a call from Chrysler Executive Customer Care and it's shipping soon.

[swexlin]

Just take the '14 JGC SRT, the '15 Hellcat, the '13 GTS LE or maybe the other '16 ACR Extreme out for a spin and chill. It'll get there eventually.

Looks like the other extreme is in "D' status. So he'll have to settle on the current Viper or the Hellcat. That's like saying, I'll just have to go out with Brittany Daniel or Jaime Pressly (for you Joe Dirt fans) instead!

[2doorrocket]

Looks like the other extreme is in "D' status. So he'll have to settle on the current Viper or the Hellcat. That's like saying, I'll just have to go out with Brittany Daniel or Jaime Pressly (for you Joe Dirt fans) instead!
One extreme is the one the post is about, the other extreme is in D status

[City]

This is why, when I get mine, I think I'll opt for the factory pick up, combine it with a business trip to Detroit, save the $800 destination/shipping fee, do the factory tour, and have a shipper bring the car to my doorstep.

It was grueling when I had to wait for my '09 ACR.

The other alternative is to order through one of the high volume dealers - their cars go out fast because there is always a full truck.

I had a good laugh when I mis-read your post. It was MUCH more intriguing when I thought you were using the saved $800 to enhance the Viper delivery experience as I momentarily read the word "shipper" (bolded above) as having the letters "tr" instead of the "h". ;)

[Purplekoolaid]

If the destination charge is $2500, why is the pickup only $800 off and not $2500 off....? They're charging us $1700 to pick it up....?

[Austin]

I did the same thing. Ha!




I had a good laugh when I mis-read your post. It was MUCH more intriguing when I thought you were using the saved $800 to enhance the Viper delivery experience as I momentarily read the word "shipper" (bolded above) as having the letters "tr" instead of the "h". ;)

[Space Truckin]

All I can say, "first world problems" JM2C :lol2:

[ACRucrazy]

If the destination charge is $2500, why is the pickup only $800 off and not $2500 off....? They're charging us $1700 to pick it up....?

Because they still have to dedicate resources to have you pick the vehicle up at the plant.

[ACRucrazy]

All I can say, "first world problems" JM2C :lol2:

No shit.

[Camfab]

All I can say, "first world problems" JM2C :lol2:

or a millennial tantrum.

[Bill Pemberton]

Pretty simple ,the pricing for shipping is figured and to be fair to consumers it is the same for the 48 Continental States of the US. In the past, if you picked up your car at the Plant, there was absolutely no difference in price. Frankly someone had to work hard and negotiate with the Union to refund a portion of the shipping fee , and Dodge should be commended for that. Two weeks in storage is not even unusual, because the minute a Viper shows in the warehouse does not mean that is the day Reliable even gets a notification -- it can be days later. Then logistically a trip needs to be routed that will accommodate 5-6 other Snakes. There have been times in the past, just due to the way things were ordered Nationwide that 12 vehicles could be going to the East Coast and only one was listed for the West. Hence the consumer out West is waiting for a truck to fill and if there are no other builds done around the time of his/hers , the wait could be a bit longer. This has been the logical state of things since the beginning, and it was not uncommon for some folks to wait as much as a month before their Viper was shipped. You don't load a Semi with one car and deliver 1800 miles away, but I can state that we are getting Vipers a lot quicker than even back in 2013. We have seen more Reliable Trucks with other vehicles in them , and not just Vipers, so both the Plant and Reliable have worked on policy to try and accelerate things for the buyer. We get a ton of Vipers, and are just off the busiest Interstate in the America ( I-80) and we have seen shipments take two weeks even being a day's drive away.

[ViperSmith]

or a millennial tantrum.

Yet, it will be his 3rd and 4th Gen V Viper. Unlike most who just complain he is buying them.

[KB Viper]

Not to be a smartass, but if you have the means to do this (and it's not like you don't have something else to drive) than you are blessed in life my friend. Patience, Young Skywalker.

if you haven't met Rob (2doorrocket), patience is not his strong suit....

[2doorrocket]

if you haven't met Rob (2doorrocket), patience is not his strong suit....

Love you KB haha...

[2doorrocket]

Yet, it will be his 3rd and 4th Gen V Viper. Unlike most who just complain he is buying them.

I suppose I can let them have their moment of glory, sure this is my documented tantrum; but we're still on 3rd and 4th and 19th Chrysler Purchase since 2008. I might expect a little more of them though.

[Camfab]

Hey it's no glory for me, good for you, purchasing those awesome products and supporting Chrysler is fantastic. It doesn't negate the fact that you came across like a little spoiled baby.

[2doorrocket]

Hey it's no glory for me, good for you, purchasing those awesome products and supporting Chrysler is fantastic. It doesn't negate the fact that you came across like a little spoiled baby.

I don't really need to answer to you with regards to how I came across, but I have high expectations when I'm spending that much money, so with all due respect, go fuck yourself.

[Space Truckin]

I don't really need to answer to you with regards to how I came across, but I have high expectations when I'm spending that much money, so with all due respect, go fuck yourself.

^^^this^^^ the ignore feature works REALLY GOOD :hog:

[Camfab]

I don't really need to answer to you with regards to how I came across, but I have high expectations when I'm spending that much money, so with all due respect, go fuck yourself.

Hey bud, you put it out on the web, I'm sorry if everyone isn't crying for your hardship. I also get your expectations, however this is symptomatic of Chrysler (FCA) and I'm sure your well aware of it.

[johniew398]

It' probably not too late to cancel your order.

[dethred]

I had to wait almost 7 weeks from the time I bought my car, to the time I was able to legally drive it on the road. 3 weeks for it to ship cross-country, and another 4 weeks for them to un-f__k their mistake with titling the car in California.

You have a Viper to hold you over, I only had an S2000 to hold me over, and had to stare at my Viper in the garage for a month. I feel your pain, but just go beat up on the 2013 LE, and relax.

[Leadfoot]

My car was finished Oct 20th and still hasn't shipped. Dodge has a lot of nerve charging the highest delivery fee in the industry and not being more efficient in the shipping process. The Italian manufacturers charge the same fee to deliver their cars "enclosed" from across the pond. There is around $2K of profit on average built into that fee. I'm right there with you 2doorrocket......

[2doorrocket]

My car was finished Oct 20th and still hasn't shipped. Dodge has a lot of nerve charging the highest delivery fee in the industry and not being more efficient in the shipping process. The Italian manufacturers charge the same fee to deliver their cars "enclosed" from across the pond. There is around $2K of profit on average built into that fee. I'm right there with you 2doorrocket......

You've got a Z06 with Z07 right, how do you like it. Mine just shipped yesterday, is it worth it? I'm thinking of just having the ACR and the Z06 for a while. I'm over the hellcat, and well the LE should be kept in a glass box and driven once a month.

[Dman]

My car was finished Oct 20th and still hasn't shipped. Dodge has a lot of nerve charging the highest delivery fee in the industry and not being more efficient in the shipping process. The Italian manufacturers charge the same fee to deliver their cars "enclosed" from across the pond. There is around $2K of profit on average built into that fee. I'm right there with you 2doorrocket......

Holy cow, that would irritate anyone, like a month sitting to be shipped, just no excuse for that, what are they doing, since they're selling so few, shipping one time for the year?! ( oh yea, I went there) (j/k)

Hope you guys get your cars soon, reminds me of the 2013s when guys ordered cars and it took Infiniti months to arrive.

[lochnessmonster]

Pretty simple ,the pricing for shipping is figured and to be fair to consumers it is the same for the 48 Continental States of the US. In the past, if you picked up your car at the Plant, there was absolutely no difference in price. Frankly someone had to work hard and negotiate with the Union to refund a portion of the shipping fee , and Dodge should be commended for that. Two weeks in storage is not even unusual, because the minute a Viper shows in the warehouse does not mean that is the day Reliable even gets a notification -- it can be days later. Then logistically a trip needs to be routed that will accommodate 5-6 other Snakes. There have been times in the past, just due to the way things were ordered Nationwide that 12 vehicles could be going to the East Coast and only one was listed for the West. Hence the consumer out West is waiting for a truck to fill and if there are no other builds done around the time of his/hers , the wait could be a bit longer. This has been the logical state of things since the beginning, and it was not uncommon for some folks to wait as much as a month before their Viper was shipped. You don't load a Semi with one car and deliver 1800 miles away, but I can state that we are getting Vipers a lot quicker than even back in 2013. We have seen more Reliable Trucks with other vehicles in them , and not just Vipers, so both the Plant and Reliable have worked on policy to try and accelerate things for the buyer. We get a ton of Vipers, and are just off the busiest Interstate in the America ( I-80) and we have seen shipments take two weeks even being a day's drive away.

Well said Bill. It's cool that you took the time to provide such a thoughtful explanation of the current state of affairs, and how that has been improved upon.

[ACR Steve]

You are going to love the extreme. By far the best car I have ever owned and I even love the ride on the street.

[bluesrt]

dodge really doesn't care about crybabies

[Leadfoot]

dodge really doesn't care about crybabies

Apparently not! And thus, therein lies one of the reasons that the Viper may be no more.

[Leadfoot]

You've got a Z06 with Z07 right, how do you like it. Mine just shipped yesterday, is it worth it? I'm thinking of just having the ACR and the Z06 for a while. I'm over the hellcat, and well the LE should be kept in a glass box and driven once a month.


I really like the Z06. I'm going to be back to tracking mine for the next 2 weekends (since the ACR did not show up). It's going to be around 50 deg this weekend so I won't have any overhearing issues! The Z06 is definitely an amazing all around car. I was thinking of trading it in, but when I considered how versatile it is and how much fun it is on a weekend mountain drive, I found that I wasn't able to part with it yet. I think you'll really enjoy the car!

[ViperSmith]

I don't see how anyone can defend their shipping practices. For $2000, as leadfoot said - it shouldn't sit for a month.

$2000 is well over what it takes to ship a car, enclosed, from anywhere in the United States to anywhere in the United States.

The cars should be shipped as soon as they are completed for the cost of the shipping.

[mikesax]

The good old days-no internet-when you got the car you got the car-only way to know when it was coming in was when the salesman at the dealership told you!! Cars sat until the shipper picked them up-in rain/ snow/ hail whatever!! WAAAAAAAY too much information available in this day and age!! Kind of like waiting for Santa Clause to come down the chimney and than getting pissed because he went to other houses on the block before yours!! Enjoy the hell out of it when it comes-I hope it exceeds your expectations!!

[Bill Pemberton]

Folks often think their car is done , because it goes to J Status , which according to the simple notations out there, means storage. There are subsets under the J lettering and it is not uncommon for a car to be in J, and the Dealer will call the customer and tell them their car is in storage. Conclusions are understandably made that the car is done, yet in many cases the car is there , out of the way, and can still be waiting for a part. We had one car in storage for three weeks prior to going to KZ , and then it took almost 2 weeks to get here. Folks , it is a hand built car, and all of these situations have happened for years, but now with more access many are assuming they know the exact situation, when this is often not the case. It was not that many years back when an ordered Viper took 6 months and no one was surprised, and today when it is normally around 4 months there are many that think this is not acceptable. When the average Dealership takes 8-10 weeks to get a robotic built vehicle, 16 weeks to get a handbuilt , custom designed machine really is not that far out of line. I think everyone of us can understand the excitement built up waiting to get our Viper, it is almost like awaiting the birth of a child to some, but sometimes we have to pause and realize the logistics can be swayed just by the simple placement of orders.

Good example would be during the model year 2003, when the first three Vipers to land in California came from Woodhouse. The reason for this was quite simple, we had a bunch of cars coming our way , whereas few were ordered by California Dealers. Trucks were not going to go to California or the West Coast without enough cars, and even today it would be foolish to send one vehicle to say Arizona, if there were 10 needing delivery in Florida and Georgia. Neither FCA or Reliable can control how Vipers are ordered or where, and frankly that was why they instituted an expedited shipping fee table , for the guy who could not wait to get his/her car. Some think it is foolish , but if one just has to have the car asap, it is pay to play. No different than any other product one wants quickly --- whether a letter needed overnight or a product needed for a birthday,etc. asap.

Hope this is helpful and we can all sympathize with those who are excited ,and yes, it is hard to wait --- anticipation is tough!

[Leadfoot]

Thanks for the info Bill! My car went KZ on 10-26 and my dealer was billed. Most of the excitement/luster of getting the car has warn off now--I'm missing the last 2 track weekends of the year that I was planning on using it for--so, I'm kind of ambivalent about it at this point. It will definitely be awhile before I order another FCA product again.

[ygbsm]

Folks often think their car is done , because it goes to J Status , which according to the simple notations out there, means storage. There are subsets under the J lettering and it is not uncommon for a car to be in J, and the Dealer will call the customer and tell them their car is in storage. Conclusions are understandably made that the car is done, yet in many cases the car is there , out of the way, and can still be waiting for a part. We had one car in storage for three weeks prior to going to KZ , and then it took almost 2 weeks to get here. Folks , it is a hand built car, and all of these situations have happened for years, but now with more access many are assuming they know the exact situation, when this is often not the case. It was not that many years back when an ordered Viper took 6 months and no one was surprised, and today when it is normally around 4 months there are many that think this is not acceptable. When the average Dealership takes 8-10 weeks to get a robotic built vehicle, 16 weeks to get a handbuilt , custom designed machine really is not that far out of line. I think everyone of us can understand the excitement built up waiting to get our Viper, it is almost like awaiting the birth of a child to some, but sometimes we have to pause and realize the logistics can be swayed just by the simple placement of orders.

Good example would be during the model year 2003, when the first three Vipers to land in California came from Woodhouse. The reason for this was quite simple, we had a bunch of cars coming our way , whereas few were ordered by California Dealers. Trucks were not going to go to California or the West Coast without enough cars, and even today it would be foolish to send one vehicle to say Arizona, if there were 10 needing delivery in Florida and Georgia. Neither FCA or Reliable can control how Vipers are ordered or where, and frankly that was why they instituted an expedited shipping fee table , for the guy who could not wait to get his/her car. Some think it is foolish , but if one just has to have the car asap, it is pay to play. No different than any other product one wants quickly --- whether a letter needed overnight or a product needed for a birthday,etc. asap.

Hope this is helpful and we can all sympathize with those who are excited ,and yes, it is hard to wait --- anticipation is tough!

Excellent post. First world problems indeed.

[v10enomous]

Nothing wrose than waiting for a Viper... Nothing better than when the gate on the back of the truck opens and it appears.

[Dman]

The good old days-no internet-when you got the car you got the car-only way to know when it was coming in was when the salesman at the dealership told you!! Cars sat until the shipper picked them up-in rain/ snow/ hail whatever!! WAAAAAAAY too much information available in this day and age!! Kind of like waiting for Santa Clause to come down the chimney and than getting pissed because he went to other houses on the block before yours!! Enjoy the hell out of it when it comes-I hope it exceeds your expectations!!

Agree. I actually haven't ordered a car since 2003, used to be you kind of forgot about the order and one day you come home and there's a message on the answering machine (those were things that got 'voice mails' back in the day) that your car is at the dealership. Now all the updates would drive me nuts. Those 1of1 pics that guys get, it's super cool, but man, it's like watching Jessica Rabbit strip in slow motion that takes 4 months to get to the bra and panties.

[Bill Pemberton]

So , DMan, are you saying ordering a Viper can be Hare Raising? !

[2doorrocket]

dodge really doesn't care about crybabies

Actually they do, that's why they just worked out shipping my car and my friends car from the plant on their own non-stop to San Diego.

[Fatboy 18]

Actually they do, that's why they just worked out shipping my car and my friends car from the plant on their own non-stop to San Diego.Great to hear :)
Wonder if this thread helped? Did someone make a call for you?

[Dman]

Actually they do, that's why they just worked out shipping my car and my friends car from the plant on their own non-stop to San Diego.

Nice, and that's SRT for ya ... I wonder if another manufacturer would take such action, hmm.

Congrats and remember the forum rule, pics of your new car when it arrives or banned for life.

[Dman]

So , DMan, are you saying ordering a Viper can be Hare Raising? !

I know my Viper raises something on me, that's for sure.

[Fatboy 18]

I know my Viper raises something on me, that's for sure.

Amen Brother I hear yer :D :bth_smiley_formula1

[2doorrocket]

Nice, and that's SRT for ya ... I wonder if another manufacturer would take such action, hmm.

Congrats and remember the forum rule, pics of your new car when it arrives or banned for life.

Lol I'll post pics of my ACR and my new Z06 next to each other if all goes well, while I'm sure my Z06 with start an oil leak in envy of the ACR's deliciousness.

[ViperSmith]

Lol I'll post pics of my ACR and my new Z06 next to each other if all goes well, while I'm sure my Z06 with start an oil leak in envy of the ACR's deliciousness.

i hope the Z06 breaks down like the last one you tried to buy.

[2doorrocket]

i hope the Z06 breaks down like the last one you tried to buy.

Why you gotta be a ****, I hope my Z06 lasts forever I'm going to daily that ****box.

[ViperSmith]

Why you gotta be a dick, I hope my Z06 lasts forever I'm going to daily that ****box.

<3 lol

[City]

2door,

I get it. You're one mean, ornery dude. But I'm going to ask you, nicely, to break out of the badass mold from now on and try to clean up your language.

Please don't make this into a "freedom of speech" challenge. It isn't. You're well over the line in this thread. We haven't done any editing and we'd like to keep it that way, if you can toe the line from this point on.

Thank you.

[plumcrazy]

sorry city, i edited his post before seeing yours.

[City]

Now I'm on record as being a fibber! Damn you Plum!

[allans]

My car was finished Oct 20th and still hasn't shipped. Dodge has a lot of nerve charging the highest delivery fee in the industry and not being more efficient in the shipping process. The Italian manufacturers charge the same fee to deliver their cars "enclosed" from across the pond. There is around $2K of profit on average built into that fee. I'm right there with you 2doorrocket......

Ted, Are you sure your car got ordered? Just kidding. You can visit mine if you like. Best, Allan

[Coder]

Rob's a good guy, we just love to hate him because he has more toys than most of us. :D

I can remember talking to him on the phone and he tells me about his one ACR and how he has a second one coming and I am thinking... damn. In Canada these cars are insanely expensive. I'll stick to my GTS for now me thinks.

As for the Z06 - Heat Soak suuuucks. I hope GM fixes that because it's an amazing car.

[2doorrocket]

Rob's a good guy, we just love to hate him because he has more toys than most of us. :D

I can remember talking to him on the phone and he tells me about his one ACR and how he has a second one coming and I am thinking... damn. In Canada these cars are insanely expensive. I'll stick to my GTS for now me thinks.

As for the Z06 - Heat Soak suuuucks. I hope GM fixes that because it's an amazing car.


LOL! And now I just connected the dots sir, welcome aboard. Mods 10-4!

[Leadfoot]

Ted, Are you sure your car got ordered? Just kidding. You can visit mine if you like. Best, Allan

I'm not sure at this point Allan! Worst part is I've already paid for it!! I wish I hadn't so I could've just moved on--I had no idea about Dodge's shipping practices being this bad.

[ACRucrazy]

How can someone with so many toys be so upset an ordered hand built car taking a bit longer.

Blows my mind.

[Leadfoot]

Some of the toys don't get driven as much as the others! I wouldn't be this vocal about the delivery time except that the ACR is a car with a single mission in mind--drive me at the track. I ordered the car with the expectation (according to Dodge's system) the it would be delivered in late Oct. Even with a few extra weeks of buffer, it didn't make it in time for the last 2 track events of the season. Now it will sit until March--which if I had known was the case I would've ordered in Dec.

As others have said, obviously a "1st world problem", but disappointing to me nonetheless. I wouldn't have even said anything, but the $2995 delivery to not deliver a car within a month of it being finished really gauls me.

[Vprbite]

As Bill P said, are you sure it's finished? Can't J status mean that they still have to water test or other QC stuff? I don't know. But going by his answer (and he used to see behind the scenes stuff in orders and deliveries for years way before customers had that option) the time table is not unheard of. One thing is, that car does no good taking up space on their property. They want it gone and out of ther property and onto yours ASAP. so does the dealer from whom you bought it. One thing I would recommed is try and remember this is a more flies with honey issue. Call them and talk to them and make them want to help you. If you call and scream at at them, you just put the person you are talking to on the defensive and that person, whoever he or she is, probably had nothing to do with slowing down delivery. But instead make them want to help you. I hope you get your car soon. I know what it's like to be waiting for a car to be delivered and it's tough. But at least you know it's built, yours, and on the way. It's not like the forgot to build it or anything like that.

[Bill Pemberton]

Going to storage does not mean it will be shipped immediately and we are a good example , as we have two cars that will have taken 2 weeks to get here by the time the truck arrives. Quite a few trucks were just loaded and left this week, and there will be a few others next week, so it is likely Rockets car is on one of them. Dodge wants to get these cars to everyone as quickly as possible, and there has been a minor delay with quite a few ACRs, and it is likely the main reason some have been waiting just a tiny bit longer. I am not listing the minor delay, as we all know the Viper Hypercondriacs will think the worse and the sky will be falling , but nothing mechanical just a very simple parts delay - nuff said. This thread has gotten folks worked up over nothing, as the logistics of shipping will never change and in many cases delays are out of the hands of the shipper. It has been common in years when harvest has a bumper crop for the rails to cause 2-3 week delays delivering regular cars to Dealers, but it is just a fact of life - just a quick example of delay issues even with the mass produced vehicles . The previous post has a ton of common sense in it and folks need to realize it is just that --- Dodge, Reliable , Conner , all want the vehicles out as fast a possible, but if someone misreads a status , or reads too much into it, then perceived issues can occur. Over the years I have had customers call SRT, an individual looks at a computer status page, and they tell the customer the car is being loaded. A quick call to Reliable finds that they have not even received a bill of lading , so the car has not been loaded. Another example has a truck broken down and a load had to be shifted to other trucks , so some got delayed further. There are even cases where a shipment was rearranged at the last minute because of weather. I could go on and on with logical reasons , but the simple truth is shipping is better than ever for the majority of the US, yet occasionally delays will occur -- but there is usually a legitimate reason.

[ViperDC]

OP needs to relax